We are glad this hardly felt like a mountain hut to you. Thank you for noticing how clean the toilets were, right down to the reduction in odor. We are honored that the view and menu at Sky Plaza made you feel like you were treating yourself. Thank you for the photos as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

Thank you for sharing photos of your meals. We are glad both breakfast and dinner were enjoyable for you. Thank you for the photos as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

We are glad the meals and cleanliness felt this thorough, even at such a high mountain location. It is wonderful that the four of you could enjoy the 8-tatami private room comfortably, and that charging your phone in the room came in handy. We are happy the coffee served after breakfast was a nice perk of staying in a private room. Thank you also for the kind words about the renovated toilets and washroom. We have taken note of your suggestion about keeping a mop nearby for water on the floor. Thank you for the photos as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

Hearing that you would like to visit again made us happy too. Thank you for the kind words about our staff being efficient with their explanations and movements. Your tip about bringing your own sheets should be useful for future guests. We are also glad you enjoyed the free refills of rice and miso soup. Thank you for the photos as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

We are glad the staff service left a good impression. We hope pointing you toward the shikotan-so flowers was helpful, even in a small way. We take your comments about dinner and breakfast seriously, especially compared with other mountain huts you have visited. We are glad the boxed lunch met your expectations. Your thoughts on the difference between Sky Plaza and the regular hut meals will inform how we think about this going forward. Thank you for the photos as well.

We are glad you had a relaxed stay in the Western-style room at Building 3. It means a lot that you felt well taken care of from check-in all the way through check-out. Hearing that the draft beer at Sky Plaza was the best of your life brought a smile to all of us. Spotting a family of ptarmigan from your window in the evening is a rare and special moment. We are also delighted that the clear sunrise the next morning left such an impression on you. Thank you for the kind words about how clean the facilities and toilets were, hardly what you expected from a mountain hut. Thank you for the photos as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

Thank you for noticing the flow and timing behind serving meals to 800 guests each day. Feedback like this, from someone who climbs mountains in Taiwan as well, means a great deal to our staff. Hearing that Hakuba Sanso stood out as special in your experience is truly encouraging. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

We are glad to hear you were comfortable during your stay. We look forward to welcoming you back once you have built up your strength for another climb up Mt. Shirouma. Thank you for the photo as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

We're glad our staff could help promptly when your boot sole came apart. Thank you for reaching out to our on-site patrol as well. It's lovely to hear our front desk staff's help with the photo turned into a treasured keepsake for you. Thanks also for the photo. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

We're so glad the staff's attention and your room made for a wonderful stay. It's lovely to hear that the conversation about the lodge's history became a memorable part of your visit. Your recommendation means a great deal to us. Thanks also for the photo. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.