Since I had a private room, my stay was very comfortable. The mattress was a bit short, but the comforter was very warm, so I slept soundly without feeling cold at all. Both dinner and breakfast were delicious, and I enjoyed my meals without any wait time. The food and desserts at the café were also very tasty. I would definitely like to stay here again.

I was very satisfied.

The pork steak for dinner was absolutely delicious. Dining at Sky Plaza while taking in the spectacular view was also wonderful. The restrooms were clean and comfortable. Although the futons in the large room were a bit narrow, they were perfectly adequate. I’d love to visit again.

The restroom was flushable and clean! Also, it was close to the summit, and the view was absolutely breathtaking!!!

Even though the weather wasn't great, we had a wonderful time at the mountain lodge. We even got the 120th-anniversary sticker, making it a truly memorable stay.

I was surprised by the large number of guests, but the service and facilities were excellent, and I had a wonderful time. A medical student from Showa Medical University who was stationed there carefully treated the thorns in my hand, allowing me to face the next day with peace of mind. Blessed with good weather, it turned out to be the best mountain hike of my life.

I stayed here the night before Mountain Day, which is a very busy time of year. I also had to change my reservation from the one I’d originally made two weeks earlier, but I was able to do so smoothly using this app, which was a huge help. First of all, when I saw the lodge from Mt. Hakuba, I was surprised to find it was a truly massive facility—just as I’d heard—and I learned that this year marks its 120th anniversary. I was delighted to receive a commemorative sticker as a gift; it made for a wonderful memento. While I could feel the weight of its history, the facility was well-maintained—I was surprised at how clean the restrooms and sinks were. I stayed in a dormitory-style room; the bedding felt clean, so I didn’t use the sleeping bag liner. Since the lodge wasn’t fully booked, I woke up a few times, but I’d say I still got a decent night’s sleep. Even with so many hikers there, the staff worked together seamlessly to serve meals very smoothly—truly worthy of being Japan’s number one! The young part-time staff members were also impressive. It was wonderful to see. I had some symptoms resembling altitude sickness that day, so it was a shame I couldn’t finish my meal, but I saw others going back for seconds of rice and miso soup—it was a delicious meal. I was told that everyone lines up for breakfast well before the 5:00 a.m. start time, so I went early. Thanks to that, I was of course let in just after 5:00, but there were many people waiting afterward. Waiting is inevitable during peak season, so I’d recommend bringing a packed lunch if you’re setting out early in the morning. I’d like to visit again when it’s a little less crowded to see what it’s like then. My only regret is that, had I been feeling better, I would have liked to enjoy the café a bit more. What sets this hut apart from others is that there are staff from the clinic on-site; they spoke to me, which put me at ease—I think that’s a real plus. I highly recommend it! Thank you very much.

This was my second time staying here, and it really is the best mountain lodge! And get this—the restroom has a flush toilet with a Washlet seat, which is so comfortable! 👍 There’s no cell service in the rooms, but if you’re staying in Buildings 2 or 3, you can use your phone in the first-floor lounge (docomo).

I booked the special private room specifically to take advantage of the plan that lets you enjoy a leisurely breakfast at Sky Plaza. Since our hiking schedule the day after our stay was short, I chose this plan, but at check-in, I was told about the standard breakfast instead. There was absolutely no mention of breakfast at Sky Plaza. I was able to change it only after I brought it up myself. Since the breakfast time I was told was set for 5:30 a.m., I went to the front desk later to ask if I could change it to a slightly later time, but I was told, “It’s a mountain lodge, after all.” This was a baffling response, especially since I had explained that I wanted to leave a bit later because our hiking time the next day would be short. I got the impression that the fact the Sky Plaza plan is listed on the website isn’t widely known. It was also disappointing that, even though we paid a premium for the private room, we weren’t informed about the Sky Plaza breakfast option at all until we brought it up ourselves.