Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
Displaying reviews for plan [ Dinner & Breakfast Included ]
-
Overall
4.35Service4.34
Room
3.88
Breakfast4.02
Dinner4.07
Bath/Hot Springs, etc.3.06
Experiences of Mr./Ms.eig****Post Date : Aug 18, 2026 20:09:40Total3
Service: 3 Room: 3 Breakfast: 3 Dinner: 3 Bath: -夕朝食付きプラン
Date of Use:Aug 8, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.kat****Post Date : Aug 18, 2026 04:15:17Total5
Service: 4 Room: 5 Breakfast: 4 Dinner: 5 Bath: -
This was my second visit, and the mountain lodge was just as wonderful as ever. I also had a great time at Sky Plaza. My only regret is that I ended up having the same cake for lunch and again after the beef stew 😅 The restrooms at the mountain lodge are clean and fantastic. I’ll definitely be back. Thank you very much.
![]()
![]()
![]()
From StaffThank you for staying with us for the second time, and we're glad it was just as wonderful as before. We're happy to hear your time at Sky Plaza was a highlight too. It's also encouraging to hear you found the restroom clean and impressive. Thank you for sharing your photos as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 14, 2026 / Price:37,000 JPY(Tax Included)Experiences of Mr./Ms.tak****Post Date : Aug 18, 2026 03:11:14Total5
Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -
Amid the stormy weather, we finally made it to the Mt. Hakuba Mountain Lodge. The warmth of the stove and the kind hospitality of the staff were truly comforting. I was also surprised to find that we could have unlimited refills of rice and miso soup. The drying room was a big help, too. Thank you for the wonderful experience. I’d love to go back.
![]()
![]()
![]()
From StaffWe're glad the warmth of the stove offered some comfort right after you arrived through such rough weather. It's wonderful to hear our staff's care and the free refills of rice and miso soup left a good impression. We're happy the drying room came in handy too. Thank you also for sharing your photos. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 12, 2026 / Price:41,000 JPY(Tax Included)Experiences of Mr./Ms.mas****Post Date : Aug 17, 2026 20:24:08Total5
Service: 5 Room: 5 Breakfast: 4 Dinner: 4 Bath: -
I stayed in a compact private room by myself. The futon was fluffy, and I was able to relax and unwind. The restroom and sink area were clean. The drying room was spacious, and I was grateful that I could dry my clothes thoroughly in a short amount of time. The Unjo Restaurant and Sky Plaza were also very comfortable—I ended up going back there several times for the cake set, coffee, tea, curry, burgers, and beef stew (lol). All the staff were kind and helpful. They struck up conversations with me, and the warm atmosphere made me feel right at home. I’d like to visit again while I still have the stamina to climb Mt. Hakuba.
![]()
![]()
![]()
From StaffWe're glad you had a relaxing time alone in the compact private room. It's great to hear the restroom and washroom were clean, and that the drying room's size and quick drying time worked well for you. We're happy you visited Sky Plaza again and again, trying the cake set, coffee, tea, curry, burger, and beef stew. It's wonderful to hear our staff's warmth came through and made the atmosphere feel welcoming. Thank you for the photos too, both the food and the building came out beautifully. We hope you'll have the strength to climb Shirouma-dake again and visit us once more. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 14, 2026 / Price:44,000 JPY(Tax Included)Experiences of Mr./Ms.fum****Post Date : Aug 17, 2026 19:19:35Total5
Service: 4 Room: 5 Breakfast: 5 Dinner: 5 Bath: -
I stayed in a compact private room. It was much more comfortable than I had imagined. I was surprised by how delicious the meals were—the menu was well-balanced, too. I’d love to stay here again. Thank you very much for your hospitality during my stay.
![]()
![]()
![]()
From StaffWe're glad the compact private room turned out even more comfortable than expected. It's great to hear the meals surprised you with both their balance and taste. Thank you for the photos too. Both the sunrise and the meal came out beautifully. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 14, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.nak****Post Date : Aug 17, 2026 08:12:13Total5
Service: 5 Room: 3 Breakfast: 4 Dinner: 5 Bath: -
All the staff are kind and helpful. The inn is clean. The food is delicious. Considering the price, you might be better off getting a bento box at a mountain lodge along the way. It would be nice to have an outlet in the room.
![]()
![]()
![]()
From StaffThank you for sharing your photos with us. So glad our staff, the cleanliness of the lodge, and the meals were all to your liking. We've taken your feedback about the boxed lunch to heart, and we'll also keep your suggestion about in-room outlets in mind. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 14, 2026 / Price:41,000 JPY(Tax Included)Experiences of Mr./Ms.nao****Post Date : Aug 16, 2026 20:18:09Total5
Service: 5 Room: 5 Breakfast: 3 Dinner: 4 Bath: -
The staff at the front desk were very polite, which was great. This was my fourth time using this service, and I’d like to use it again.
![]()
From StaffThank you for sharing your photo with us. So glad our reception left a good impression. Knowing this is your fourth stay with us means a great deal, and we're truly grateful for your continued visits. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 14, 2026 / Price:23,500 JPY(Tax Included)Experiences of Mr./Ms.mik****Post Date : Aug 16, 2026 18:45:17Total4
Service: 4 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
Although we arrived early from Hakuba Oike, I was grateful that we were able to check in just after 11:00 a.m. We took our time enjoying the apple pie and coffee, and thoroughly enjoyed both dinner and breakfast. It looked like we might catch the sunrise, so we hurried up to the summit—it was a relief that it was so close. Thank you very much.
![]()
From StaffThank you for sharing your photo with us. So glad an early check-in after 11am gave you time to relax. We're happy the apple pie and coffee, along with the meals, were enjoyable. It's wonderful that you made it to the summit in time to catch the morning glow. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 6, 2026 / Price:41,000 JPY(Tax Included)Experiences of Mr./Ms.tna****Post Date : Aug 16, 2026 14:27:57Total5
Service: 5 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
It’s a large lodge, but the staff were efficient, and I had a very comfortable stay. Considering we were eating at an altitude of 2,800 meters, the food was really good.
![]()
![]()
From StaffThank you for sharing your photos with us. So glad our staff was able to keep things running smoothly even with a large lodge. It means a lot to hear the meals impressed you at 2,800 meters. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 13, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.kub****Post Date : Aug 15, 2026 20:27:55Total5
Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -
Since I had a private room, my stay was very comfortable. The mattress was a bit short, but the comforter was very warm, so I slept soundly without feeling cold at all. Both dinner and breakfast were delicious, and I enjoyed my meals without any wait time. The food and desserts at the café were also very tasty. I would definitely like to stay here again.
![]()
![]()
![]()
From StaffWe're glad you had such a comfortable stay in a private room. It's great to hear the duvet kept you warm and let you sleep soundly through the night. We're relieved that both dinner and breakfast went smoothly without much waiting. We're also happy you enjoyed the food and desserts at the café. Hearing that you'd love to stay with us again really motivates us. Thank you also for the photos. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 13, 2026 / Price:41,000 JPY(Tax Included)
Seeing the young staff running the mountain lodge, I was impressed by how their youth allowed them to handle such a large number of guests. …However, if I may say one thing about the customer service, even though it’s a mountain lodge, it’s still a place to stay, and even though our stay was brief, I would have liked to see a bit more warmth in their attitude and conversation.
Thank you for taking an interest in our young staff and how they run the hut. We take your feedback about wanting warmer, more attentive service seriously. We'll keep your comments in mind going forward. Thank you for sharing your photos as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.