Excellent! This was my first time staying in a sanso and it was easy to navigate, very well set up and I thoroughly enjoyed it. The system works really well to support your hikes. It's way nicer than I expected, it's really more like a hotel in the sky with running water, drying room, heating and full bidet systems for the toilets. The food was plentiful and delicious. I also got a bento box and that was the perfect lunch for on the trail. I will be back for more mountain exploring!

I knew this was still a mountain I wasn’t ready to climb, but I’ve always wanted to stay at Hakuba Mountain Lodge!! A few years ago, I was just looking at photos, filled with nothing but longing— and now my dream has finally come true!! The lodge was even more wonderful than I’d imagined. The staff were all so kind, and I realized that this cozy atmosphere is all thanks to them— it’s wonderful, and I have the utmost respect for them. What’s more, even at such a high altitude, I was surprised at how clean the restrooms were! Everything—from the rooms to the rest of the lodge—was spotless, and I had a very comfortable and pleasant stay. The Sky Plaza Restaurant, high above the clouds, was nothing but surprises and awe—the stunning views and dining while enjoying an elegant, luxurious experience were simply the best! I was deeply moved by the “Classical Music in the Sky” concert held at Sky Plaza that night. The beautiful tones of the viola and piano truly resonated in my heart! Being able to listen to such wonderful music amidst the majestic scenery at an altitude of 2,800 meters was a true reward in my life. The city lights seen from the lodge at night, the sky full of stars— I’ll never forget the time I spent at Hakuba Sanso. Thank you so much. I’ll definitely be back next year.

The cotton quilt is very warm, and the staff are very friendly.

The staff are very pleasant to deal with. I'm satisfied with the food, the facilities, and the restrooms.

The staff were wonderful, and the facility was clean. The food was delicious, and the restrooms didn't smell. I think everything was wonderful.

It was a very informative lecture that allowed me to learn about the history of Hakuba Sanso and discover its official name. I also thoroughly enjoyed the cello and piano performance at the restaurant and had a wonderful time. Even though it’s a mountain lodge, it was equipped with a Washlet, making for a very comfortable stay. Thank you very much. I look forward to staying there again.

It was really great. The view was beautiful—it was absolutely amazing. I was lucky enough to catch a "Tenku Classic" concert, and it was truly moving.

When I arrived, the staff at the front desk welcomed me warmly, which put me at ease. I stayed in a private room for two. The hallway was a bit chilly, but the room itself was warm even at night—I could comfortably stay in just a T-shirt. Although the room only had an internal lock and I could hear some noise from the next room, it was still comfortable. The meals were delicious, and I appreciated being able to choose the portion size. The Sky Plaza Restaurant accepts card payments, but only contactless payments are available. It was also great that there were plenty of outdoor sandals available! The thick-soled sandals were perfect for walking, and I used them several times. I had a very comfortable stay and was completely satisfied with my two-day stay. I’d love to stay here again. Thank you to all the staff members.

A very comfortable mountain lodge, and the gift shop offers a wide selection of souvenirs.

There was space on both sides of my futon, so I was able to sleep soundly. I stayed for several nights in a row. The main dish for dinner was different each night—they didn’t just serve the same thing as the day before. I had braced myself for eating exactly the same thing as the day before, but since it was different, I really enjoyed it. If only I could have taken a shower, it would have been perfect. I wish there were a coin-operated shower—even a basic one would be fine.