Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
Displaying reviews for plan [ Dinner & Breakfast Included ]
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Overall
4.36Service4.34
Room
3.89
Breakfast4.03
Dinner4.08
Bath/Hot Springs, etc.3.06
Experiences of Mr./Ms.tad****Post Date : Aug 19, 2026 09:25:35Total5
Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -夕朝食付きプラン
Date of Use:Aug 14, 2026 / Price:67,000 JPY(Tax Included)Experiences of Mr./Ms.sum****Post Date : Aug 18, 2026 21:55:33Total4
Service: 5 Room: 3 Breakfast: 3 Dinner: 4 Bath: -
Overall, it received good reviews. I have no particular complaints.
From StaffThank you for your overall positive rating. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 16, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.shu****Post Date : Aug 18, 2026 21:33:36Total5
Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -
夕朝食付きプラン
Date of Use:Aug 16, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.swe****Post Date : Aug 18, 2026 15:53:41Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
I was really impressed by the restaurant—it felt just like a hotel. It was a shame I couldn’t try the beef stew. But I was totally satisfied with the burger!! The view from the restaurant was amazing. The cake was delicious, and it was so relaxing that I almost felt like I wasn’t even on earth.
From StaffWe're glad our restaurant, with its hotel-like atmosphere, left such an impression on you. We're sorry the beef stew wasn't available, but we're happy the burger satisfied you instead. Thank you also for enjoying the view from the restaurant and the cake. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 10, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.ken****Post Date : Aug 18, 2026 14:57:20Total3
Service: 4 Room: 3 Breakfast: 3 Dinner: 2 Bath: -
Dinner wasn't that great.
From StaffWe're sorry dinner didn't meet your expectations. We'll take your feedback into account going forward. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 10, 2026 / Price:95,000 JPY(Tax Included)Experiences of Mr./Ms.yur****Post Date : Aug 18, 2026 11:56:39Total4
Service: 5 Room: 3 Breakfast: 4 Dinner: 4 Bath: -
I stayed there for two nights in August. Unfortunately, the weather wasn't great during the day, but I was able to enjoy wonderful views for about two hours starting at sunrise. I stayed in a Japanese-style room in Building 2. The bathroom was incredibly clean. The meals were delicious. The panoramic restaurant was lovely, too. There were many staff members, and they were all very kind to me.
From StaffThank you for staying with us for two nights in August. The weather wasn't always on your side, but we're glad you were able to enjoy such beautiful views for about two hours from sunrise. We're happy to hear the restroom in the Japanese-style room in Building 2 looked clean to you. It's also encouraging to hear you enjoyed the meals and the view restaurant, and that our staff came across as kind and attentive. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 14, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.n09****Post Date : Aug 18, 2026 00:30:05Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
夕朝食付きプラン
Date of Use:Aug 15, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.tam****Post Date : Aug 17, 2026 21:07:46Total4
Service: 4 Room: 3 Breakfast: 3 Dinner: 5 Bath: -
I visited Hakuba Sanso for the first time in seven years. I was surprised to find that I could make a reservation for a high-end dinner at the restaurant, and the meal was absolutely delicious. I stayed in Building 1, but I was impressed to see that the TVs in the lounges of Buildings 2 and 3 had been installed and the restrooms had been renovated. I’d love to visit again.
From StaffThank you for visiting us again after seven years, and we're glad you enjoyed dinner at Sky Plaza. We're happy to hear the new TV in the lounge and the renovated restroom in Building 2 and 3 made such a good impression. It means a lot to hear that you'd like to visit again. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 15, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.div****Post Date : Aug 17, 2026 20:51:46Total4
Service: 3 Room: 3 Breakfast: 3 Dinner: 4 Bath: -
I visited during the busy season, but I was glad the cafeteria and other areas didn’t feel crowded. It would be even better if the network supported signals from major carriers other than Docomo.
From StaffWe're glad to hear that even during the busy season, our dining hall didn't feel crowded. As for mobile signal, being in the mountains does bring some limitations, but we appreciate your feedback and will keep it in mind. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 14, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.ico****Post Date : Aug 17, 2026 20:30:28Total5
Service: 5 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
It was great to stay at that historic cabin!
From StaffThank you for staying at our historic Hakuba Sanso. We're glad you enjoyed it. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 15, 2026 / Price:16,000 JPY(Tax Included)
I had a very comfortable stay. It would be even better if I could change my reservation to another mountain lodge or accommodation plan.
We're glad you had such a comfortable stay. We've also noted your suggestion about wanting more flexibility to change reservations across different huts or stay plans, and we'll keep it in mind. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.