Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
Displaying reviews for plan [ Dinner & Breakfast Included ]
-
Overall
4.36Service4.34
Room
3.89
Breakfast4.03
Dinner4.08
Bath/Hot Springs, etc.3.06
Experiences of Mr./Ms.can****Post Date : Aug 24, 2026 20:46:37Total3
Service: 3 Room: 5 Breakfast: 3 Dinner: 3 Bath: -夕朝食付きプラン
Date of Use:Aug 22, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.tak****Post Date : Aug 24, 2026 20:17:03Total3
Service: 3 Room: 2 Breakfast: 3 Dinner: 3 Bath: -
My 26-year-old son and I stayed there together, but even though there were plenty of vacant rooms, the one next to my son—who was the only male guest—was occupied by a woman, which made me feel uncomfortable. I wish they had at least put him at the end of the hall or left one room open between us.
From StaffWe're sorry your son ended up placed next to a female guest, and understand the concern that caused. Room assignments can be limited depending on availability, but we do have compact private room options in some cases — please let us know in advance next time and we'll do what we can. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 22, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.nao****Post Date : Aug 24, 2026 20:10:07Total4
Service: 4 Room: 3 Breakfast: 4 Dinner: 4 Bath: -
夕朝食付きプラン
Date of Use:Aug 22, 2026 / Price:68,000 JPY(Tax Included)Experiences of Mr./Ms.nao****Post Date : Aug 24, 2026 20:08:55Total4
Service: 4 Room: 3 Breakfast: 4 Dinner: 4 Bath: -
夕朝食付きプラン
Date of Use:Aug 22, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.htj****Post Date : Aug 23, 2026 20:42:42Total5
Service: 3 Room: 3 Breakfast: 3 Dinner: 3 Bath: -
The restrooms in Building 2 were fantastic since they’d been renovated. The pillows provided with the bedding could use some improvement.
From StaffThank you for the high rating, and we're glad to hear the renovated restroom in Building 2 made such a good impression. It's rewarding to know the update has been noticed. We'll also take your feedback about the pillows on board as we look at future improvements. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 21, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.har****Post Date : Aug 22, 2026 12:33:58Total4
Service: 4 Room: 4 Breakfast: 3 Dinner: 4 Bath: 1
It was crowded, but they showed us to our table smoothly. The private room had a nice view out the window.
From StaffWe're glad we could guide you smoothly to your table even during a busy stretch. We're happy you enjoyed the view from the window in your private room. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 13, 2026 / Price:63,000 JPY(Tax Included)Experiences of Mr./Ms.tak****Post Date : Aug 22, 2026 12:09:40Total4
Service: 5 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
夕朝食付きプラン
Date of Use:Aug 19, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.tom****Post Date : Aug 22, 2026 00:22:16Total4
Service: 3 Room: 4 Breakfast: 3 Dinner: 4 Bath: -
The location was fantastic. I enjoyed having a draft beer at the restaurant. Since there were empty beds available—including the one next to me—I was able to rest comfortably.
From StaffWe're glad you found the location wonderful. We're happy you were also able to enjoy draft beer at the restaurant. It's great to hear the space next to you was open, letting you sleep comfortably. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 15, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.727****Post Date : Aug 21, 2026 16:25:40Total4
Service: 4 Room: 2 Breakfast: 3 Dinner: 4 Bath: -
The mattress was quite hard, and it was uncomfortable to sleep on. Since there weren't many guests and it seemed fairly empty, it would have been nice if we could have used the room more freely. For example, if there were three groups in a large room, they could have been placed in the corners. Other than that, I didn't have any other concerns.
From StaffWe're sorry the mat felt too firm and made it hard to sleep comfortably. Thank you also for the suggestion about spacing groups out more in the shared room, we'll keep it in mind. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 18, 2026 / Price:35,000 JPY(Tax Included)Experiences of Mr./Ms.san****Post Date : Aug 21, 2026 14:00:35Total3
Service: 4 Room: 3 Breakfast: 3 Dinner: 3 Bath: -
It would have been nice to have Wi-Fi.
From StaffWe're sorry the Wi-Fi was temporarily unavailable that day due to lightning. We'll take your feedback into account going forward. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 9, 2026 / Price:63,000 JPY(Tax Included)
This time, I stayed in a compact private room. Although I could hear some snoring from the room next door, it was great to have my own private space. However, I felt that everything—including the vending machines and merchandise—was a bit on the pricey side…
We're glad the compact private room gave you the personal space you were looking for. We appreciate you letting us know about the noise from the neighboring room, and we'll keep that in mind. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.