Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
Displaying reviews for plan [ Dinner & Breakfast Included ]
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Overall
4.36Service4.34
Room
3.89
Breakfast4.03
Dinner4.08
Bath/Hot Springs, etc.3.06
Experiences of Mr./Ms.791****Post Date : Aug 26, 2026 16:14:36Total3
Service: 3 Room: 3 Breakfast: 4 Dinner: 4 Bath: -夕朝食付きプラン
Date of Use:Aug 23, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.tan****Post Date : Aug 26, 2026 08:54:09Total4
Service: 5 Room: 3 Breakfast: 4 Dinner: 3 Bath: -
夕朝食付きプラン
Date of Use:Aug 23, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.nn4****Post Date : Aug 26, 2026 07:13:52Total5
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
Since there wasn't a docomo signal booster in Building 1, it was a bit of a hassle to have to go all the way to the front desk or the cafeteria, but I was able to have a comfortable stay. It wasn't crowded, so I was able to sleep comfortably in a bed with one empty space between me and the next person, but I think it might feel a bit cramped if it were fully booked.
From StaffWe're sorry for the inconvenience regarding docomo reception in Building 1. Thank you for letting us know that having to head over to the front desk or dining area was a bit of a hassle. Glad the lighter occupancy let you sleep with some extra space. We'll also keep in mind your point about bedding space when the lodge is at full capacity. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 23, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.miy****Post Date : Aug 25, 2026 20:18:51Total5
Service: 4 Room: 3 Breakfast: 5 Dinner: 5 Bath: -
I was really impressed by how clean the restrooms were—they even had flush toilets and Washlet bidets! The bathroom facilities were also very hygienic and clean, with hand soap and toothpaste available for use. In addition, the drying room and charging station were well-equipped, making my stay very comfortable. And above all, between the complimentary 120th-anniversary commemorative sticker, the history of Hakuba Sanso that I saw in the evening slideshow, and the “Classical Music in the Sky” event, I was able to spend a wonderful time filled with joy and inspiration. I would definitely like to visit again. Thank you very much!
From StaffWe're delighted the cleanliness of the washroom and the washlet impressed you, and glad the overall hygiene of the water areas met your expectations too. It's great you got to make use of the drying room and charging corner as well. The anniversary sticker, the slideshow, and the Sora no Classic event together sound like they made for a truly memorable stay — that means a lot to us. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 23, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.tsu****Post Date : Aug 25, 2026 20:02:06Total5
Service: 5 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
I was surprised to find that there were very clean flush toilets. There were also events like concerts, which made for a wonderful memory. When the wind picked up at night, there was a constant sound of something banging against the cabin, which was a little noisy.
From StaffSo glad the clean flush toilets came as a pleasant surprise — we renovated them recently, so it's wonderful to hear they made your stay more comfortable. We're honored the concert and other events became such a wonderful memory for you. As for the nighttime noise, that comes from the strong winds that are simply part of being at this altitude. As a lodge built along a ridgeline, this is a natural condition we can't avoid, and we hope you'll understand. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 23, 2026 / Price:88,000 JPY(Tax Included)Experiences of Mr./Ms.c.w****Post Date : Aug 25, 2026 07:42:14Total5
Service: 4 Room: 5 Breakfast: 4 Dinner: 5 Bath: -
I stayed at Building No. 2. The facility was so clean that it was hard to believe it was a mountain lodge. There was one thing that bothered me, though. At the drinking water fountain just before the dining hall, I saw many seniors casually washing their faces and brushing their teeth. Even though there’s a washroom right in front of the nice restrooms, it seemed like they were just using the fountain while they were there to get water—which I found unpleasant. There was a sign on the middle faucet asking people not to wash their faces there, but whether they didn’t read it or couldn’t see it, only a few of the older guests were doing this. I thought it would be even better if warning signs were posted on all the faucets.
From StaffWe're glad the cleanliness of Building 2 stood out to you. Thank you for the suggestion about the drinking water taps — we'll keep the signage in mind going forward. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 18, 2026 / Price:48,000 JPY(Tax Included)Experiences of Mr./Ms.shi****Post Date : Aug 24, 2026 23:30:13Total5
Service: 3 Room: 5 Breakfast: 5 Dinner: 5 Bath: -
To handle that many guests... I'm amazed 🫢.
From StaffWe're glad you were surprised by how smoothly we're able to handle that many guests — our staff work hard to give each person proper attention even during the busiest times. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 22, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.kos****Post Date : Aug 24, 2026 22:03:21Total5
Service: 5 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
Although we had originally booked a plan that included breakfast, you kindly changed it to a boxed lunch on the day of our trip despite our last-minute change of plans. Additionally, when we ate that lunch at Yari Onsen, the staff there treated us very kindly. You also provided detailed instructions on arranging a taxi after we descended the mountain, which allowed us to return home smoothly. Thank you very much.
From StaffWe're glad we could adjust to your change of plans and switch you over to a boxed lunch, and that you were able to enjoy it along the way to Yari Onsen. Hearing our staff came across as kind and attentive means a lot to us. We're also glad the taxi arrangements after your descent went smoothly. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 22, 2026 / Price:80,000 JPY(Tax Included)Experiences of Mr./Ms.kaz****Post Date : Aug 24, 2026 21:37:25Total4
Service: 4 Room: 3 Breakfast: 4 Dinner: 4 Bath: -
夕朝食付きプラン
Date of Use:Aug 22, 2026 / Price:96,000 JPY(Tax Included)Experiences of Mr./Ms.noa****Post Date : Aug 24, 2026 20:57:19Total4
Service: 4 Room: 5 Breakfast: 4 Dinner: 5 Bath: -
I had a very pleasant stay. Thank you very much.
From StaffWe're delighted your stay was such a comfortable one — thank you for choosing to stay with us. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 22, 2026 / Price:23,500 JPY(Tax Included)
It goes without saying that this is the largest mountain hut in the country. There are lines for both breakfast and dinner, but the staff handle the crowds with remarkable efficiency. It’s not the best choice for those who don’t like crowds.
Even with lines forming at both breakfast and dinner, we're glad our staff's efficient handling of the crowd impressed you. There are certainly busier times, and we'll keep working to make each guest's experience as smooth as possible. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.