I asked to reschedule my stay once, and I’d like to thank you for handling the rebooking and refund so promptly. Although the room I stayed in was a large one, it was divided into individual spaces for each guest, which allowed me to enjoy a comfortable and private stay while also feeling secure about infection prevention measures. I especially appreciated the Washlet in the restroom. I look forward to visiting again. Thank you very much.

As expected, the view was amazing. The food was fantastic—both the portions and the flavor. Even the bento boxes were a real treat. Everyone was so cheerful and kind. I felt completely at ease during my stay. I had a wonderful day learning about the inn’s 120-year history. It can’t be helped, but the room was cold... We all slept with two comforters on top of us and dressed in layers.

Everything was very clean, and I had a comfortable stay. Thank you for welcoming me with a smile even though I arrived late. I gave it a 4 because the rice at dinner was a little soft, but I think that’s just a matter of personal preference, so please don’t worry about it too much.

On my hiking trip, I first stayed at a mountain lodge with private rooms. It was comfortable, the food was delicious, and I had a wonderful afternoon with my friends. I made some wonderful memories at Hakuba Mountain Lodge.

I really got a sense of just how impressive Hakuba Sanso is. The sheer size and scale of the place made me glad I stayed there.

This was my second time staying here, and just like last time, I had a very comfortable stay. After staying here this time, I’ve come to like Hakuba Sanso even more than before. When I went to restock on Pocari Sweat, the vending machine at Sky Plaza was out of stock. When I mentioned this, the staff member smiled and told me there was another vending machine in the lounge, and they promptly restocked the one at Sky Plaza as well. Thank you for your thoughtful service. Another thing I really appreciated was how the staff at the front desk were all firmly reminding hikers, “Please don’t ring your bear bells!” It wasn’t just about polite customer service—the fact that they treated hikers as equals really felt like a true mountain lodge. I also found Mr. Matsuzawa’s account of Hakuba Sanso’s history incredibly fascinating. I’m probably around the same age as Mr. Matsuzawa, and seeing him dedicate himself so passionately to the mountains and Hakuba Sanso was truly inspiring. I’d love to speak with him in person someday. It’s because of Hakuba Sanso and Mount Hakuba that I love this mountain range. I apologize for the long message. I look forward to staying there again. Thank you so much! Congratulations on your 120th anniversary!

I really appreciated being able to get seconds of rice and miso soup. I was satisfied with the breakfast, which included two whole fish. The bento box was also filled with side dishes that gave me a real energy boost. Both the cabin and the restrooms were spotlessly clean, so I didn’t experience any inconveniences. If I’d known the tap water was safe to drink, I wouldn’t have had to carry such heavy water with me. Still, I was able to refill my bottle there, which put my mind at ease as I headed back down the mountain. 　When I opened the window in my room, I was thrilled to see Mt. Shakushi and Mt. Tsurugi. It was a truly extraordinary experience.

The room was spacious, so I was able to relax comfortably. The restroom was also comfortable. At the restaurant, I tried the “Sanzoku-yaki” curry, and I was blown away by how delicious it was. The cake set was also very tasty. It was the kind of mountain lodge that made me want to go back again. It’s a place I’d definitely recommend to my hiking buddies.

I’d be happy if the restrooms in Building 1 were also equipped with flush toilets. It’s really helpful that the hallways and restrooms have night lights. After all, it’s wonderful that drinking water comes right out of the faucet. The service is great, and the meals are delicious and very filling.

I stayed in a 2-tatami-mat private room. Both the facility and the room were very clean, and the futons were soft and fluffy, so I was able to fully recover from the fatigue of my mountain hike. The meals were also very delicious and hearty, and I was completely satisfied.