Oike Sanso Lodge
- Accommodations
Near the summit of Mt. Hakuba Norikura
Displaying reviews for plan [ Dinner & Breakfast Included ]
-
Overall
3.89Service
3.93
Room
3.22
Breakfast
3.76
Dinner3.90
Bath/Hot Springs, etc.
2.50
Experiences of Mr./Ms.kan****Post Date : Aug 5, 2026 06:28:02Total4
Service: 4 Room: 3 Breakfast: 3 Dinner: 3 Bath: -夕朝食付きプラン
Date of Use:Aug 2, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.suz****Post Date : Aug 4, 2026 20:20:21Total4
Service: 3 Room: 2 Breakfast: 3 Dinner: 3 Bath: -
夕朝食付きプラン
Date of Use:Aug 1, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.ysh****Post Date : Aug 4, 2026 18:27:52Total5
Service: 5 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
Hakuba Oike Mountain Lodge is in a great location, right next to Lake Hakuba Oike, so I was able to enjoy the coffee I bought at the lodge while taking in the scenery. I was happy that the coffee was inexpensive. Dinner was delicious, too.
From StaffGlad you enjoyed the great location. Being able to sip coffee with the view of Lake Shirouma Oike right beside you sounds like such a peaceful moment. We're happy the price of the coffee was a pleasant surprise too. Thank you for the kind words about dinner as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 31, 2026 / Price:48,000 JPY(Tax Included)Experiences of Mr./Ms.mt.****Post Date : Aug 4, 2026 10:25:24Total4
Service: 3 Room: 3 Breakfast: 4 Dinner: 4 Bath: -
Since I arrived early, the service was great.
From StaffGlad we were able to accommodate your early arrival well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 31, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.mou****Post Date : Aug 3, 2026 21:04:24Total4
Service: 4 Room: 3 Breakfast: 5 Dinner: 5 Bath: -
We stayed in Room 7 on the upper floor. The only pillows available were square ones, so we all ended up not using them. The next day, when we saw other rooms, we noticed they had regular pillows, which is when we realized for the first time that ours was the only room without them. It was disappointing. Please provide regular pillows in all rooms.
From StaffWe're sorry the pillows in room 7 were limited to the square type, which left you disappointed, especially after noticing other rooms had regular pillows. We take this seriously and will look into providing standard pillows across all rooms. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Aug 1, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.oma****Post Date : Aug 3, 2026 12:41:17Total3
Service: 4 Room: 2 Breakfast: 3 Dinner: 3 Bath: -
It was nice that the meal had changed from the usual curry to a hamburger steak, but since other lodges have also improved, this is my rating. Many small lodges have a nice atmosphere, but even in that regard, this one falls a bit short.
From StaffThank you for the positive note on the switch from curry to hamburger for dinner. We also take to heart your comment that the atmosphere could use a bit more work, and we'll keep it in mind going forward. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 30, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.kac****Post Date : Aug 2, 2026 17:51:38Total3
Service: 4 Room: 3 Breakfast: 3 Dinner: 3 Bath: -
Although the room was fully booked and crowded, since the other guests in the room were around the same age as me, we were able to exchange a variety of information and get to know each other.
From StaffWe're glad that even with the room fully booked, you were able to connect and share stories with your roommates. That kind of encounter feels very much part of the mountain hut experience. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 27, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.j.o****Post Date : Jul 31, 2026 04:14:51Total5
Service: 5 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
① The staff were friendly and welcoming. ② There was a weather information display at the entrance, which was helpful. ③ I received advice on what to do during bad weather from someone who appeared to be a member of the Mountain Rescue Council. (This was helpful information for solo hikers to help them make decisions.)
From StaffThank you for staying at Hakuba Oike Sanso. Glad our staff's smiling service made a good impression — that means a lot to the whole team. Also happy the weather information posted at the entrance came in handy. Great to hear the advice on bad-weather conditions from the mountain rescue prevention council member gave you something to base your decision on as a solo climber. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 28, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.may****Post Date : Jul 30, 2026 21:11:26Total2
Service: 4 Room: 3 Breakfast: 4 Dinner: 3 Bath: -
The food and the staff were great, but I think there’s a problem with the drying room. I arrived soaking wet, but because there were so many people, there weren’t enough places to hang clothes or hangers. It was packed to the brim, and the heater wasn’t very warm, so by morning, my clothes were still barely dry, and I had to put them on as is. Also, since there’s a sink inside the drying room, when it’s packed with people like it was that day, it’s impossible to move around, so I couldn’t use it.
From StaffThank you for staying at Hakuba Oike Sanso. Glad you found the food and staff service good. We're sorry about the drying room — on busy days there isn't enough hanging space or hangers, and your clothes were still damp by morning. Given the limited space we have to work with here in the mountains, we're not always able to fully meet expectations in this area, and we appreciate your understanding. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 28, 2026 / Price:48,000 JPY(Tax Included)Experiences of Mr./Ms.gre****Post Date : Jul 30, 2026 13:00:32Total5
Service: 4 Room: 4 Breakfast: 4 Dinner: 5 Bath: -
Thank you very much for your help this time. After confirming with the staff at Renge Onsen that one of our group members had left their cell phone behind, we were informed that it had been returned to them today. I was amazed by how quickly you handled this. Mr. Ichikawa, thank you very much for going out of your way to help us. The person in question is also very happy. This was our second stay at Oike Sanso, and we really appreciated having running water and hot water available at all times. The room was also very comfortable. We also felt reassured by your prompt responses to our email correspondence regarding the cancellation. We would love to stay with you again if the opportunity arises.
From StaffThank you for staying at Hakuba Oike Sanso. Regarding your companion's forgotten phone, we're relieved to hear that after checking with the staff at Renge Onsen, it made its way safely back to them. Thank you also for the kind words about Ichikawa — that means a great deal to him. Since this was your second time staying with us, we're glad the always-available water and hot water were such a help. Also happy the room felt comfortable throughout your stay, and that the cancellation email exchange went smoothly for you. We hope to see you again in the mountains of Hakuba, in the Japanese Alps, whenever the opportunity arises.
夕朝食付きプラン
Date of Use:Jul 27, 2026 / Price:175,000 JPY(Tax Included)