I was glad there were only four of us in a six-person room. I felt sorry for the people who had to sleep with six others.

I’ve used this service a few times now. I was able to use Starlink on my Docomo phone, and this time I was able to check the weather, make a reservation for a mountain hut due to a route change, and process a cancellation—which was great. However, it would be nice if I could use it in my room as well.

The room accommodated six people, and it was so cramped that six thin futons were piled right on top of each other—to the point where even the slightest movement would cause you to bump into the person next to you. I’ve stayed at all kinds of mountain huts, but this was the first time I’d encountered conditions this bad, so I was really surprised. The service also felt unfriendly and like they were just going through the motions. Since most mountain huts pay attention to these little details, I found this to be quite unusual. The meals felt like they were just providing the bare minimum. Well, the starry sky from here was truly magnificent, so the location is absolutely fantastic.

It’s a typical mountain lodge. Even though it was a weekday, it was fully booked, so the six of us were crammed into a 4-tatami-mat room with raised platforms (futons were 60 cm wide). They were considerate enough to group us with three other couples around our age. It can’t be helped, but there’s no bath, and the toilet smells bad. The hamburger steak was good, but we were told before the meal that it was a rotation system and we had to finish within 30 minutes. Since we were instructed to clear our dishes by table, we didn’t want to hold anyone up, so everyone rushed through their food—almost choking as they did so—and finished in less than 10 minutes. As we left the dining hall, I heard staff members say, “That was quick,” and “The pressure over here was intense,” which made me feel uncomfortable—I thought, “We’re supposed to be guests here, but are we treated like livestock?” I wanted to stock up on snacks and Amino Vital at the gift shop, but there was nothing there. The drying room didn’t even have a fan, so my clothes wouldn’t dry.

We stayed here as a family (two adults, an elementary school student, and a toddler). Upon arrival, we were assigned a room on the upper level, accessible via a ladder, but since there was a high risk of our toddler falling, we asked if we could switch to a room on the lower level. Although the hotel was fully booked that day and adjustments were necessary, you kindly accommodated our request. Thank you so much for that.

It reminded me of an old mountain cabin. To be honest, sharing a room with six people was a bit of a squeeze. The bathroom was the worst. Can’t something be done about the waste piling up?

The staff was unfriendly. There wasn't enough rice in the rice bowl for everyone at the table—both at breakfast and dinner. I understand that it's crowded and busy, but I wish they had been a little more courteous.