Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
Displaying reviews for plan [ Dinner & Breakfast Included ]
-
Overall




4.36Service



4.34
Room



3.89
Breakfast



4.03
Dinner



4.08
Bath/Hot Springs, etc.



3.06
Experiences of Mr./Ms.kaz****Post Date : Jul 22, 2026 07:38:12Total



4
Service: 4 Room: 5 Breakfast: 5 Dinner: 5 Bath: -夕朝食付きプラン
Date of Use:Jul 19, 2026 / Price:225,000 JPY(Tax Included)Experiences of Mr./Ms.y-n****Post Date : Jul 21, 2026 18:24:49Total



4
Service: 4 Room: 3 Breakfast: 4 Dinner: 4 Bath: -
Check-in went smoothly using a QR code. Since this year marks the 120th anniversary, there were events—including presentations on the history of Hakuba Sanso—which I really enjoyed.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear that you found our QR code check-in system smooth and convenient. We are also pleased that you enjoyed our 120th anniversary event and had the opportunity to learn more about the history of Hakuba Sanso. Thank you as well for sharing your wonderful photos with us. We truly enjoyed seeing the memories of your mountain adventure. We hope you will visit the Hakuba area in the Northern Alps again and enjoy another wonderful mountain adventure. We look forward to seeing you again.
夕朝食付きプラン
Date of Use:Jul 18, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.tak****Post Date : Jul 20, 2026 08:06:14Total



4
Service: 3 Room: 3 Breakfast: 3 Dinner: 3 Bath: -
Due to severe weather, we had to stay overnight on short notice, but we were able to make the reservation smoothly online. Even though we booked on the day of our stay, there was no same-day surcharge until 9:00 a.m., which was a huge help. Also, although we couldn’t go out due to the stormy weather, we were able to relax and read in the lounge area. What surprised me most of all was that the restrooms were clean and all equipped with Washlet bidets. The next day, the weather cleared up, and we were able to hike along the beautiful ridgeline of Mt. Hakuba. Both the stormy weather and the ridgeline made for a memorable mountain trip.
From StaffThank you very much for staying at Hakuba Sanso. Although your stay was an unexpected one due to bad weather, we are pleased that you were able to make your reservation smoothly and that our same-day booking policy was helpful. We are glad you were able to relax in our lounge during the storm and that you were satisfied with our facilities, especially the restrooms. It is also wonderful to hear that the weather improved the following day, allowing you to enjoy the beautiful ridgeline of Mt. Shirouma. We look forward to welcoming you back to Hakuba Sanso on your next visit to the Northern Alps.
夕朝食付きプラン
Date of Use:Jul 13, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.pon****Post Date : Jul 18, 2026 21:49:47Total



4
Service: 5 Room: 5 Breakfast: 2 Dinner: 2 Bath: 3
Compared to the Otenjo Mountain Hut along the Ginza Ridge Trail, the breakfast and dinner menus were too simple and didn’t live up to expectations.
From StaffThank you for staying at Hakuba Sanso. We sincerely appreciate your high ratings for our rooms and our staff's service. We are sorry to hear that our meals did not meet your expectations. We truly value your feedback and will use it as a reference as we continue to improve our menu. We look forward to welcoming you again on your next trip to the Japanese Alps.
含晚餐與早餐
Date of Use:Jul 16, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.yam****Post Date : Jul 18, 2026 20:43:42Total



4
Service: 5 Room: 4 Breakfast: 4 Dinner: 3 Bath: -
It was amazing to finally get to stay at Hakuba Sanso Go-nen 🐴, a place I’d always wanted to visit 😊. The restrooms were clean and comfortable. Thank you so much 😊.
From StaffThank you for staying at Hakuba Sanso. We are delighted to hear that you found our restrooms clean and comfortable. We look forward to welcoming you again on your next trip to the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 15, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.sxt****Post Date : Jul 18, 2026 20:28:47Total



5
Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -
I stayed at the largest mountain lodge in Japan. I was very satisfied with the meals—I could have seconds of rice and soup. I was also surprised at how clean the washrooms and restrooms were. There was even Wi-Fi at the front desk. We stayed in a room with three people, but there were futons set out for eight. I thought that if the place were fully booked and eight people had to fit into that room, it would be so cramped that I wouldn’t want to stay there.
From StaffThank you for staying at Hakuba Sanso. We are delighted to hear that you enjoyed your meals, our facilities, and the availability of Wi-Fi during your stay. We look forward to welcoming you again on your next trip to the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 16, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.hrk****Post Date : Jul 18, 2026 10:18:09Total



5
Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -
Thank you for your hospitality during our mountain hike with my daughter. I was thrilled by the highly recommended cake and coffee I’d been looking forward to, but I was also deeply impressed by the incredibly beautiful restrooms, the spotless cleanliness of the facility—not a speck of dust in sight—and the warm smiles of the staff. It really helped me recover from the fatigue of the climb, and I was able to enjoy the next morning’s hike from Gorae to Tsugaike. I hope to visit again and try a different route. Thank you very much.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted that we could be part of a memorable mountain trip with your daughter. It is wonderful to hear that you enjoyed the cake, coffee, meals, our staff's hospitality, as well as our newly renovated restrooms and the cleanliness of the lodge. Your kind words are a great encouragement to all of us. We look forward to welcoming you back on your next adventure in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 7, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.ken****Post Date : Jul 17, 2026 18:07:28Total



5
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
Although we had to extend our stay due to bad weather, I’m satisfied because we were able to relax comfortably inside the safe building. The reception building was spacious and very cozy. As for the meals, they were nutritionally balanced and delicious. However, personally, I was a little disappointed that the menu was the same for each night of our stay. As for the room, since there were four of us, it was comfortable. Oh, and the toilet had a warm-water bidet—that was fantastic (it might help prevent unpleasant odors from used toilet paper). The Sky Plaza was really cozy, too. It turned out to be a great mountain trip.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear that, despite the bad weather, you were able to spend a comfortable and relaxing time with us. We are also pleased that you enjoyed the meals, Sky Plaza, and our newly renovated restrooms. We are sorry that the dinner menu was the same during your consecutive stay. We normally prepare different menus for guests staying multiple nights, but we were unable to do so on this occasion. Thank you for your valuable feedback. We look forward to welcoming you back on your next adventure in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 13, 2026 / Price:35,000 JPY(Tax Included)Experiences of Mr./Ms.tez****Post Date : Jul 17, 2026 06:00:47Total



5
Service: 5 Room: 5 Breakfast: 3 Dinner: 3 Bath: 1
Of course, it wasn’t as convenient as life down below, but it was a wonderful base that allowed us to escape our daily routines and escape into a different world in the Northern Alps.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear that your stay allowed you to leave everyday life behind and enjoy the unique atmosphere of the Japanese Alps. We look forward to welcoming you back on your next adventure in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 14, 2026 / Price:22,000 JPY(Tax Included)Experiences of Mr./Ms.tak****Post Date : Jul 13, 2026 22:36:02Total



4
Service: 5 Room: 3 Breakfast: 5 Dinner: 4 Bath: -
The five of us stayed in a special 8-tatami-mat private room, and considering the space needed for our luggage, it was just the right size. Aside from the pillows being a little hard, there were no particular issues, and the room offered a great view of Mt. Tsurugi. The breakfast at Sky Plaza was particularly noteworthy. Enjoying croissants, omelets, sausages, salad, rice, and coffee while gazing at Mount Tsurugi was a luxurious experience on par with that of a hotel.
From StaffThank you very much for staying at Hakuba Sanso. We are pleased to hear that the special private room provided ample space for your group of five and that the firmness of the bedding did not affect your comfort. We are also delighted that you enjoyed both dinner and breakfast, including the croissants, omelet, sausage, salad, rice, and coffee. Your comment that the experience felt as luxurious as staying at a hotel means a great deal to our staff. We look forward to welcoming you back on your next adventure in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 11, 2026 / Price:105,000 JPY(Tax Included)
Is this really a mountain lodge? It felt just like staying at a traditional inn. Since I had a private room, the atmosphere was calm, and I was able to really relax. The restroom even had a bidet and felt very clean. Since it’s a large mountain lodge, dinner was served in shifts. We couldn’t choose our time slot—I guess they assigned them based on arrival order? The portion sizes were just right, and the food was delicious. However, I think due to rising fuel costs and inflation, the beer prices were the highest I’ve ever seen at a mountain lodge: 1,200 yen for draft beer and 1,000 yen for a 500ml can. Breakfast was served at Sky Plaza with a spectacular view, though it was a bit foggy—which is common, of course. It was great that they served coffee after the meal. I had ordered a bento box, but there was no explanation of when I could pick it up, and I hadn’t received a voucher either. When I asked at the dining hall in the morning, I was told to go to the front desk; when I went there, I was met with a look that suggested I’d lost the voucher. I wish they had provided a polite explanation and shown some remorse. The Brocken spectre, ptarmigans, and various wildflowers—it was a whirlwind of wonder. Since the pandemic, all mountain huts have adopted a reservation system, and it’s quite difficult to secure a reservation in the Northern Alps as easily as I’d like. This time, too, I waited online at the start of the booking period to secure a reservation. I feel that the deposit system makes it difficult to make changes when traveling in a large group. This time, one person had to cancel due to illness. Since some people might insist on climbing anyway, it would be helpful if the period during which the deposit is charged could be set to end just before the scheduled stay. I was able to relax thoroughly—thank you very much.
Thank you very much for staying at Hakuba Sanso. We are delighted to hear that you enjoyed your stay in a private room, our meals, and our restrooms, which were renovated in 2025. Thank you also for sharing your wonderful photos with us. On the other hand, we are sorry that some aspects of your stay, including the draft beer pricing, the packed lunch pickup process, and our reservation deposit system, did not fully meet your expectations. We truly appreciate your valuable feedback and will use it as a reference as we continue improving our services. We hope you will visit the Hakuba area in the Northern Alps again and enjoy another wonderful mountain adventure. We look forward to seeing you again.