Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
-
Overall




4.39Service



4.36
Room



3.96
Breakfast



4.04
Dinner



4.11
Bath/Hot Springs, etc.



3.12
Experiences of Mr./Ms.toc****Post Date : Jul 13, 2026 23:22:35Total



5
Service: 5 Room: 5 Breakfast: 4 Dinner: 4 Bath: -夕朝食付きプラン
Date of Use:Jul 11, 2026 / Price:17,500 JPY(Tax Included)Experiences of Mr./Ms.a.h****Post Date : Jul 13, 2026 21:40:58Total



3
Service: 4 Room: 2 Breakfast: 3 Dinner: 2 Bath: -
The Sky Restaurant had a great location. The dinner and the damp futons were a letdown.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear that you enjoyed the Sky Plaza and the spectacular mountain scenery. On the other hand, we are sorry that the dinner and the damp bedding did not meet your expectations. We sincerely appreciate your feedback and will continue working to improve the comfort of our guests. Thank you again for sharing your valuable comments. We look forward to welcoming you back on your next adventure in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 11, 2026 / Price:48,000 JPY(Tax Included)Experiences of Mr./Ms.da0****Post Date : Jul 13, 2026 21:09:51Total



4
Service: 4 Room: 2 Breakfast: 4 Dinner: 4 Bath: -
The room itself was fine, but it felt a bit damp—maybe because it was the rainy season. Everyone was so friendly and welcoming, which made me feel really good. The food was delicious.
From StaffThank you very much for staying at Hakuba Sanso. As your stay was during the rainy season, we are sorry to hear that the room felt a little damp. We appreciate your understanding, and we are especially grateful for your kind comments about our staff and the meals. Your feedback is valuable, and we will continue working to provide a more comfortable stay for our guests. We look forward to welcoming you back to Hakuba Sanso on your next visit to the Northern Alps.
夕朝食付きプラン
Date of Use:Jul 11, 2026 / Price:23,500 JPY(Tax Included)Experiences of Mr./Ms.yta****Post Date : Jul 13, 2026 20:47:42Total



4
Service: 4 Room: 4 Breakfast: 4 Dinner: 2 Bath: -
Dinner feels a little lacking. It would have been nice to have one main dish.
From StaffThank you very much for staying at Hakuba Sanso. We are pleased to hear that you were satisfied with your room and breakfast. At the same time, we appreciate your feedback that dinner felt a little lacking and that you would have preferred a more substantial main dish. Your comments are valuable and will be taken into consideration as we continue to improve our meals. We hope to welcome you back to Hakuba Sanso on your next visit to the Northern Alps. We look forward to seeing you again.
夕朝食付きプラン
Date of Use:Jul 11, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.pec****Post Date : Jul 13, 2026 17:12:08Total



5
Service: 4 Room: 5 Breakfast: - Dinner: 3 Bath: -
I was surprised at how clean the restroom was! I also appreciated that we could have as many refills as we wanted of rice and miso soup packed with ingredients for dinner.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear that you were impressed by the cleanliness of our restrooms. We are also glad you enjoyed our dinner, especially the free refills of rice and our hearty miso soup. We will continue to do our best to provide a clean, comfortable environment and satisfying meals for all our guests. We look forward to welcoming you back on your next visit.
夕食付きプラン(朝弁当も選べます)
Date of Use:Jul 10, 2026 / Price:14,500 JPY(Tax Included)Experiences of Mr./Ms.nao****Post Date : Jul 13, 2026 07:45:31Total



5
Service: 5 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
It was clean and comfortable, and thanks to you, we had a wonderful hike. We’d love to stay here again the next time we climb Mt. Yari in Hakuba. Thank you very much.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear that you found our lodge clean and comfortable, and that we were able to contribute to an enjoyable mountain trip. Your kind words are a great encouragement to all of our staff. We are also grateful to hear that you plan to stay with us again when you climb Mount Hakuba-Yari. We will continue working hard to provide a comfortable and welcoming mountain lodge for all our guests. We look forward to welcoming you back on your next adventure.
夕朝食付きプラン
Date of Use:Jul 10, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.da1****Post Date : Jul 12, 2026 20:07:32Total



5
Service: 5 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
My travel companion was having trouble with their leg, so we ended up arriving at the mountain lodge later than planned. Before we arrived, a staff member called to check on us, and they even upgraded our room from a 6-person room to an 8-person room—we were given a very warm welcome. After that, my companion became so exhausted that they couldn’t get up from their bed and were unable to go to the dining hall for dinner. Even then, the dining hall staff showed concern for my companion’s well-being, offering kind words: “If you start to feel unwell, we have medicine available, so please don’t hesitate to let us know.” Furthermore, they packed dinner into a takeout container for my companion who was resting in the room. Thanks to this, my companion recovered overnight and was able to enjoy the second day’s hike. I would like to express my deepest gratitude to all the staff members for their wonderful thoughtfulness and assistance. Thank you very much indeed.
From StaffThank you very much for staying at Hakuba Sanso and for sharing your kind review. We understand how worrying it must have been when your companion became unwell on the way to the lodge. We are truly glad to hear that our staff could provide some reassurance and support during such a difficult time. It is wonderful to know that your companion recovered well and that you were both able to enjoy your hike the following day. Your thoughtful words mean a great deal to all of us and encourage us to continue providing the best care we can. We hope to welcome you back to Hakuba Sanso on your next visit to Mt. Hakuba. We look forward to seeing you again.
夕朝食付きプラン
Date of Use:Jul 9, 2026 / Price:80,000 JPY(Tax Included)Experiences of Mr./Ms.ice****Post Date : Jul 12, 2026 12:04:08Total



4
Service: 5 Room: 3 Breakfast: 3 Dinner: 4 Bath: -
The restroom was clean, and the Washlet made it very comfortable.
From StaffThank you very much for staying at Hakuba Sanso. We truly appreciate your kind comments about our toilets. We work hard to keep our facilities clean and comfortable, even in the mountains, so we are delighted to know you had a pleasant stay. We hope to welcome you back on your next visit to the Northern Alps. Our staff look forward to seeing you again.
夕朝食付きプラン
Date of Use:Jul 9, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.ia-****Post Date : Jul 11, 2026 22:58:06Total



4
Service: 4 Room: 4 Breakfast: 4 Dinner: - Bath: -
From StaffThank you very much for staying at Hakuba Sanso. We sincerely appreciate you taking the time to leave us a rating. We are pleased to know that you were satisfied with your room, meals, and our service. Your feedback encourages us to continue providing a comfortable and welcoming experience for all our guests. We look forward to welcoming you back to Hakuba Sanso on your next visit to the Northern Alps. We hope to see you again soon.
朝食付きプラン
Date of Use:Jul 8, 2026 / Price:13,500 JPY(Tax Included)Experiences of Mr./Ms.car****Post Date : Jul 11, 2026 21:07:00Total



5
Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -
This was my first time staying at a mountain lodge in the Hakuba-kan chain. The online reservation process was very easy to follow, and check-in at the front desk on the day of my stay went smoothly. I felt that having such well-developed information infrastructure is crucial for future stays at mountain lodges. The only staff member I spoke with was the woman at the front desk, but she was very warm and kind, which left a very positive impression on me.
From StaffThank you very much for staying at Hakuba Sanso and for taking the time to share your kind review. We are delighted that your first visit to one of our mountain lodges was a pleasant one. It is especially rewarding to hear that our online reservation system was easy to use and that your check-in process went smoothly. We also sincerely appreciate your kind comments about our staff. We will be sure to share your compliments with our reception team, who will be very happy to hear them. We look forward to welcoming you back to Hakuba Sanso on your next visit to the Northern Alps. We wish you many more enjoyable mountain adventures.
夕朝食付きプラン
Date of Use:Jul 9, 2026 / Price:17,500 JPY(Tax Included)
Thank you very much for staying at Hakuba Sanso. We are truly grateful for your excellent rating. We are delighted to know that you were satisfied with your room and our hospitality. We will continue doing our best to provide a comfortable and memorable mountain hut experience for all our guests. We look forward to welcoming you back on your next adventure in the Japanese Alps.