Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
-
Overall
4.39Service4.36
Room
3.96
Breakfast4.04
Dinner
4.11
Bath/Hot Springs, etc.3.12
Experiences of Mr./Ms.kyo****Post Date : Jul 20, 2026 17:06:13Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -夕朝食付きプラン
Date of Use:Jul 17, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.cho****Post Date : Jul 20, 2026 12:53:42Total4
Service: 4 Room: 3 Breakfast: 5 Dinner: 5 Bath: -
I had a comfortable stay.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear that you had a comfortable stay. Knowing that you enjoyed your time with us is the greatest encouragement for our team. We hope you will visit the Hakuba area in the Northern Alps again and enjoy another wonderful mountain adventure. We look forward to seeing you again.
夕朝食付きプラン
Date of Use:Jul 17, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.iwa****Post Date : Jul 20, 2026 08:30:30Total5
Service: 4 Room: 4 Breakfast: 3 Dinner: 3 Bath: -
I was surprised by how clean the restroom was. I thought it was great that it had a Washlet, since it helps prevent wasting extra toilet paper. I’d like to visit this cabin again, as they really focus on cleanliness. I wish they’d serve food that tastes a little better.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear your compliments about the cleanliness of our restrooms and the washlet toilets. Our restrooms were renovated in 2025, so it is especially encouraging to know that you appreciated these improvements. We are sorry, however, that our meals did not fully meet your expectations. Although preparing meals in a mountain lodge presents unique challenges, we will take your feedback into consideration as we continue to improve. We hope to welcome you back to Hakuba Sanso on your next visit to the Northern Alps.
夕朝食付きプラン
Date of Use:Jul 17, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.jun****Post Date : Jul 19, 2026 13:23:10Total3
Service: 4 Room: 3 Breakfast: 4 Dinner: 3 Bath: -
The location is great. I guess it can’t be helped since it has a large capacity, but there aren’t many places to relax, either indoors or outdoors. I suppose they want to draw people to Sky Plaza, but since they can’t spend that much money, that’s a bit of a letdown.
From StaffThank you for staying at Hakuba Sanso. We are delighted to hear that you enjoyed our location. We are sorry that you felt there were not enough spaces to relax around the lodge. We truly appreciate your feedback and will take it into consideration as we continue to improve our facilities. Thank you for sharing your valuable comments.
夕朝食付きプラン
Date of Use:Jul 11, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.lyr****Post Date : Jul 19, 2026 10:32:46Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
I arrived completely exhausted after being battered by wind and rain, but the receptionist greeted me cheerfully, which put me at ease. The tonjiru soup for dinner was delicious. I was grateful to see that the restrooms had become cleaner and more luxurious? compared to a few years ago. Thank you very much for your hospitality.
From StaffThank you for staying at Hakuba Sanso. Thank you for making the journey despite the bad weather. We are delighted to hear that you appreciated our front desk staff and enjoyed the pork miso soup at dinner. We are also pleased that you found our restrooms clean and comfortable. They were renovated in 2025, so it is especially rewarding to hear your positive feedback. We look forward to welcoming you again.
夕朝食付きプラン
Date of Use:Jul 13, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.jol****Post Date : Jul 19, 2026 08:54:38Total5
Service: 4 Room: 3 Breakfast: 4 Dinner: 4 Bath: -
Due to the weather, I had to move my reservation up by one day the day before, but I really appreciated how accommodating they were. The meals were so impressive—you wouldn’t believe they were served at a mountain lodge—and they tasted absolutely delicious after a long hike. I’d love to go back.
From StaffThank you for staying at Hakuba Sanso. We are pleased that we could assist with your reservation change and that you enjoyed your meals after a long day of hiking. We look forward to welcoming you again.
夕朝食付きプラン
Date of Use:Jul 16, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.mur****Post Date : Jul 19, 2026 06:35:46Total5
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
The location was great, and we enjoyed the view from around the cabin. The guest room was comfortable, and I could see the stars through the window. The meals were delicious; the miso soup served at dinner didn’t use dried ingredients but instead contained chunky taro. Natto was included as a side dish with breakfast. The toilet was flushable, clean, and free of any unpleasant odors. It had a heated toilet seat, but I wonder if the toilet bowl remains powered even late at night—personally, I’m concerned about the electricity and water consumption.
From StaffThank you for staying at Hakuba Sanso. We are delighted to hear that you enjoyed the starry sky, our meals, and your stay at the lodge. We are also pleased that you found our restrooms clean and comfortable. We look forward to welcoming you again on your next trip to the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 16, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.kaw****Post Date : Jul 18, 2026 17:51:31Total5
Service: 5 Room: 5 Breakfast: - Dinner: 5 Bath: -
From StaffThank you for your positive review. We look forward to seeing you again.
夕食付きプラン
Date of Use:Jul 7, 2026 / Price:31,000 JPY(Tax Included)Experiences of Mr./Ms.cha****Post Date : Jul 17, 2026 10:13:07Total4
Service: 4 Room: 4 Breakfast: 3 Dinner: 3 Bath: -
From StaffThank you very much for staying at Hakuba Sanso. Thank you for taking the time to leave us your rating. We look forward to welcoming you back on your next adventure in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 14, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.mor****Post Date : Jul 16, 2026 20:25:21Total5
Service: 5 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
The restroom has been renovated, and I found it very comfortable to use.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear that you found our newly renovated restrooms comfortable to use. We look forward to welcoming you back on your next adventure in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 14, 2026 / Price:32,000 JPY(Tax Included)
When I checked online, Sky Plaza’s beef stew was listed as a limited-edition lunch item (only 10 servings), but when I arrived, I was told it was on the dinner menu. I’m sure everyone who was waiting at 11:00 a.m. thought the same thing. I’d already had the terrine for dessert at lunch, so I was a little surprised when it came out again as the dessert for dinner. The freshly baked bread was delicious. I wanted one of the T-shirts on display in the dining hall—the ones with the simple design—but unfortunately, they only had ones with large prints. It was a very beautiful mountain lodge, and the staff were kind; I made some wonderful memories. Thank you very much. It was great to see the starry sky and ptarmigans so many times.
Thank you very much for staying at Hakuba Sanso. We are delighted to hear your kind words about our meals, freshly baked bread, and our staff. We are also happy that you were able to see both the starry sky and rock ptarmigans, making your mountain trip a memorable one. We are sorry that part of the dining experience did not match your expectations. We appreciate your feedback and will keep it in mind as we continue to improve. We hope you will visit the Hakuba area in the Northern Alps again and enjoy another wonderful mountain adventure. We look forward to seeing you again.