Hakuba Sanso Lodge | Reviews - YamaYado Hub | Mountain Lodge Booking for Hikers, Connecting Trails and Stays

Experiences of Mr./Ms.ogm****

Post Date : May 21, 2026 10:01:56

Total

5

Service: 5 Room: 5 Breakfast: - Dinner: 5 Bath: -

残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 5, 2026 / Price:43,500 JPY(Tax Included)

Experiences of Mr./Ms.sis****

Post Date : May 10, 2026 18:36:25

Total

5

Service: 5 Room: 5 Breakfast: - Dinner: 5 Bath: -

We stayed at Hakuba Sanso on May 6, the last day of GW. We arrived later than planned and apologize for any inconvenience caused by the staff. We were immediately served a warm hamburger steak/curry, which was very tasty. We were energized in preparation for the traverse starting the next day. We completed the traverse from the northern ridge of Mt. Hakuba to Tsugakai-shindo and safely descended to Oyashirazu on the 9th. Thank you very much.

From Staff

Thank you very much for staying at Hakuba Sanso during the Golden Week holiday period. We understand that your arrival was later than expected, but we are very glad to hear that you arrived safely and that the meal helped prepare you for your trek starting the following day. Thank you as well for your kind comments about the hamburger curry dinner. We will continue striving to provide warm meals that help our guests relax and recover after hiking or before long mountain journeys. We are also very happy to hear that you safely completed your traverse from Mt. Shirouma through the northern ridgeline and along the Tsugaike Shindo Trail all the way down to Oyashirazu. It must have been a challenging yet unforgettable spring journey in the Northern Alps. We would be delighted to welcome you again in the future. Thank you very much for your visit.

残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 6, 2026 / Price:43,500 JPY(Tax Included)

Experiences of Mr./Ms.hk.****

Post Date : May 7, 2026 21:48:38

Total

4

Service: 3 Room: 3 Breakfast: 3 Dinner: 4 Bath: -

Even if you are not open during the summer season, we would appreciate receiving information on the condition of the trails at various locations. Some other lodges offer the option to have breakfast for the next day at the time of dinner, so we would appreciate your flexibility in this regard.

From Staff

Thank you very much for staying at Hakuba Sanso. We also appreciate your valuable feedback and comments. While there may have been some aspects that did not fully meet your expectations during your stay, we are grateful for your honest impressions. During the spring snow season, trail conditions can change significantly from day to day depending on weather and snow conditions, and we do our best to provide guests with the latest information possible. Regarding breakfast bento meals, guests may select this option at the time of booking, and it is also possible to change from a regular breakfast to a bento meal during check-in. However, due to meal preparation and supply arrangements, we kindly ask guests to confirm their preference as early as possible whenever feasible. Thank you again for staying with us.

残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:May 5, 2026 / Price:16,000 JPY(Tax Included)

Experiences of Mr./Ms.ryo****

Post Date : May 5, 2026 12:52:53

Total

4

Service: 4 Room: 5 Breakfast: - Dinner: 3 Bath: -

QR check-in and cashless payment were convenient and good.

From Staff

Thank you very much for staying at Hakuba Sanso. We are very pleased to hear that you found the QR code check-in and cashless payment system convenient and easy to use. We will continue working to improve our services so that guests can enjoy a smoother stay even at a mountain lodge. We look forward to welcoming you again.

残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 2, 2026 / Price:16,000 JPY(Tax Included)

Experiences of Mr./Ms.a_k****

Post Date : May 5, 2026 00:20:58

Total

4

Service: 5 Room: 5 Breakfast: - Dinner: 3 Bath: -

I have nothing but good impressions of the friendly and helpful customer service. I was satisfied with the dinner as well, as I could have another helping of curry. The only thing I would say is that the curry had a lot of water in it, which was not to my liking, as I like my curry a little more viscous.

From Staff

Thank you very much for staying at Hakuba Sanso. We are delighted to hear your kind comments regarding our staff and guest rooms. We are also very happy to know that you enjoyed the curry dinner enough to have a second helping. Thank you as well for sharing your thoughts regarding the curry’s consistency. During the spring snow season, Hakuba Sanso operates under limited transportation, water, and facility conditions, so we provide a special seasonal menu that differs from our regular summer offerings. We appreciate your valuable feedback and will continue striving to provide enjoyable meals even in the mountain environment. We would be very pleased to welcome you again in a different season. Thank you once again for your visit.

残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 2, 2026 / Price:14,500 JPY(Tax Included)

Experiences of Mr./Ms.tok****

Post Date : Apr 29, 2026 06:46:27

Total

4

Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -

Good points 1. The introduction of a reservation system simplified the reception and payment process and made it smooth. The restrooms have been renovated and are clean. I expect it will be difficult to maintain hygiene due to the large scale of accommodation. 3. It was warm inside the lodge with stoves and heaters, probably because it was spring time. It was especially cold around the toilets in the morning. We look forward to using the lodge again!

From Staff

Thank you very much for staying with us. We sincerely appreciate your kind and detailed feedback. We are very pleased to hear that the introduction of our reservation system made the check-in and payment process smooth and convenient. We are also grateful for your positive comments regarding the improvements and cleanliness of the restroom. On the other hand, we are sorry to hear that the restroom area felt cold in the early morning. During the spring (snowy) season, our facilities are more affected by outside temperatures, and it can become quite cold, especially in the early morning and evening. We will continue to make efforts to maintain and improve our facilities so that all guests can stay comfortably. We look forward to welcoming you again.

残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:Apr 25, 2026 / Price:34,000 JPY(Tax Included)

Experiences of Mr./Ms.la_****

Post Date : Apr 28, 2026 10:19:43

Total

5

Service: 5 Room: 5 Breakfast: 4 Dinner: 4 Bath: -

We used the room on the first day of our stay. The room was shared, but since it was empty, we were allowed to use it as a private room. The room was warm and sunny, so it was comfortable, and most importantly, the toilet was very clean. The toilet was very clean, but the water was not flushable due to the time of year. The employees were very nice and the customer service was good.

From Staff

Thank you very much for staying with us on the opening day of the season. We sincerely appreciate your kind and detailed feedback. We are glad to hear that, as it was relatively quiet, you were able to enjoy your stay in a more private and relaxed setting. We are also pleased that you found the room sunny and comfortable, and that you were satisfied with the cleanliness of the restroom. Your kind words about our staff are truly encouraging. Regarding the restroom water, during the spring (snowy) season, water may not be available in order to prevent freezing. We sincerely apologize for any inconvenience this may cause and appreciate your understanding, as this is necessary to safely maintain the facility. We will continue to strive to provide a safe and comfortable environment for all our guests. We look forward to welcoming you again.

残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:Apr 25, 2026 / Price:80,000 JPY(Tax Included)

Experiences of Mr./Ms.nor****

Post Date : Apr 27, 2026 22:03:17

Total

4

Service: 5 Room: 3 Breakfast: 4 Dinner: 4 Bath: -

The futon on the third floor was cold.

From Staff

Thank you very much for staying with us. We also appreciate you taking the time to share your feedback. We are sorry to hear that the futon on the third floor felt cold and caused you discomfort. During the spring (snowy) season, mountain huts are strongly affected by outside temperatures, and it can be quite cold depending on the conditions. We provide bedding designed for cold conditions, and we will continue to make efforts to create a more comfortable environment for our guests. We sincerely look forward to welcoming you again.

残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:Apr 25, 2026 / Price:18,000 JPY(Tax Included)

Experiences of Mr./Ms.sac****

Post Date : Apr 27, 2026 20:03:27

Total

4

Service: 5 Room: 4 Breakfast: 3 Dinner: 3 Bath: -

I think it was right after we vacated the cabin, but the building was very clean and the bedding was breath thermo, so we were able to sleep without being cold at all. Thank you very much for your help.

From Staff

Thank you very much for staying with us. We truly appreciate your kind words about the cleanliness of our facility and the warmth of our bedding. We are delighted to hear that you had a comfortable stay. We will continue striving to provide a pleasant experience for all our guests. We sincerely look forward to welcoming you again.

残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:Apr 25, 2026 / Price:144,000 JPY(Tax Included)