Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
-
Overall
4.39Service4.36
Room
3.96
Breakfast4.04
Dinner
4.11
Bath/Hot Springs, etc.3.12
Experiences of Mr./Ms.tom****Post Date : Aug 1, 2026 07:03:05Total4
Service: 4 Room: 5 Breakfast: 4 Dinner: 4 Bath: -夕朝食付きプラン
Date of Use:Jul 29, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.ino****Post Date : Jul 31, 2026 21:41:57Total5
Service: 5 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
I was really impressed by the flush toilet🚽. The fifth-generation owner is really doing a great job. It was fantastic to stay there to celebrate the 120th anniversary. I’d love to come back, but I might not be able to tackle the snowfield again. This time, hiking along the ridge was really tough because of typhoon-like gales. We somehow managed to arrive safely at Tsugaike Hut, though we ended up arriving at 2:00 p.m.—an hour behind schedule.
From StaffThank you for staying at Hakuba Sanso. So glad the flush toilets left such an impression. Thank you also for the encouraging words — they mean a great deal. We're honored you chose to stay with us for our 120th anniversary. Glad you made it safely to Tsugaike Hutte despite that fierce wind. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 29, 2026 / Price:41,000 JPY(Tax Included)Experiences of Mr./Ms.b12****Post Date : Jul 31, 2026 20:34:05Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 5 Bath: -
It was my first time staying here, but I had a comfortable stay. I wondered, “A private room that’s just 2 tatami mats?” but it had a place to put my luggage, so it was plenty of space. The food was delicious, and the Sky Plaza was a highlight too! Unfortunately, the weather was terrible—the sky was completely white and visibility was zero. This time, I got completely soaked due to the bad weather, and the drying room felt a bit inadequate. Also, the floor around it was soaking wet—I hope that gets fixed. That said, given the altitude, I guess I can’t really complain. Also, moving from Building 1 to Building 3 is necessary for meals, but even though it’s only a short distance, it was frustrating to get soaked every time due to the bad weather. But I’m truly grateful—I really appreciated being able to stay there. The fried chicken in the bento box was delicious. I’ll be back someday.
From StaffThank you for staying at Hakuba Sanso. Glad this was your first time with us, and that even in a two-tatami-mat private room there was enough space for your belongings to make for a comfortable stay. Also happy you enjoyed the food, found Sky Plaza appealing, and liked the fried chicken in the boxed lunch. We're sorry the drying room felt inadequate when everything was soaked through from the bad weather, and that the floor nearby ended up wet as well. We're also sorry the walk from Building 1 to Building 3 was tough going in such poor conditions. Thank you for this valuable feedback. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 28, 2026 / Price:41,000 JPY(Tax Included)Experiences of Mr./Ms.isa****Post Date : Jul 31, 2026 10:36:16Total4
Service: 4 Room: 5 Breakfast: - Dinner: 5 Bath: -
I stayed there on the 28th. It was pouring rain, so I really appreciated the warm welcome. It felt a little cramped during mealtimes because it was so crowded, but other than that, the room was comfortable and I was able to relax. I’d like to stay there again.
From StaffThank you for staying at Hakuba Sanso. Glad we could give you a warm welcome despite the pouring rain. We're sorry the seating at mealtime felt a bit crowded. Glad the room itself let you relax comfortably. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕食付きプラン
Date of Use:Jul 28, 2026 / Price:29,000 JPY(Tax Included)Experiences of Mr./Ms.tak****Post Date : Jul 31, 2026 09:39:33Total4
Service: 5 Room: 2 Breakfast: 4 Dinner: 4 Bath: -
I really wish they would install shelves or something where we can put our bags, like backpacks. Even just putting hooks on the wall would be a big help. Also, the disparity between the old and new wings was too great.
From StaffThank you for staying at Hakuba Sanso. Thank you for the suggestion about shelving or hooks for backpacks and gear — that's valuable feedback we'll keep in mind. We're also sorry about the gap you noticed between the old and new buildings. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 28, 2026 / Price:17,500 JPY(Tax Included)Experiences of Mr./Ms.kac****Post Date : Jul 31, 2026 09:18:07Total4
Service: 3 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
The staff were very efficient during dinner.
From StaffThank you for staying at Hakuba Sanso. Glad our staff's efficient work at dinner made a good impression — that means a lot to the whole team. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 28, 2026 / Price:22,000 JPY(Tax Included)Experiences of Mr./Ms.san****Post Date : Jul 30, 2026 21:01:52Total4
Service: 5 Room: 4 Breakfast: - Dinner: 4 Bath: -
夕食付きプラン（朝弁当も選べます）
Date of Use:Jul 25, 2026 / Price:96,000 JPY(Tax Included)Experiences of Mr./Ms.san****Post Date : Jul 30, 2026 21:00:55Total4
Service: 4 Room: 4 Breakfast: - Dinner: 4 Bath: -
After making a reservation, we’re required to enter everyone’s phone numbers and addresses before checking in on the day of the appointment, but this is a hassle, so I’d like them to stop requiring it. I understand they need names and genders, but I don’t think they need everyone’s addresses.
From StaffThank you for staying at Hakuba Sanso. We're sorry for the extra effort involved in entering everyone's information before check-in. Under Japan's Hotel Business Act, we're legally required to record the name, address, and contact details of every guest, which is why we ask for this from your full party. We appreciate your understanding despite the inconvenience. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕食付きプラン
Date of Use:Jul 25, 2026 / Price:31,000 JPY(Tax Included)Experiences of Mr./Ms.elm****Post Date : Jul 30, 2026 20:17:34Total2
Service: 4 Room: 4 Breakfast: 3 Dinner: 1 Bath: -
To be honest, dinner was delicious. It was a shame, though, because I had high expectations after enjoying the buffet for lunch. The seasoning on the chicken and the minced meat dish were also disappointing.
From StaffThank you for staying at Hakuba Sanso. Glad you enjoyed the lunch buffet so much, but we're sorry dinner didn't live up to what you were hoping for. Thank you for pointing out the seasoning on the chicken as well — we'll take a look at how it's being prepared. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Jul 28, 2026 / Price:38,000 JPY(Tax Included)Experiences of Mr./Ms.sas****Post Date : Jul 30, 2026 18:33:24Total4
Service: 3 Room: 5 Breakfast: 4 Dinner: 4 Bath: -
夕食付きプラン
Date of Use:Jul 25, 2026 / Price:32,000 JPY(Tax Included)
The facility was very clean, and I had a very comfortable stay. The meals were delicious and hearty.
Thank you for staying at Hakuba Sanso. Glad you found the interior so clean and had a comfortable stay. Also happy you enjoyed how tasty and generous the meals were. We hope to see you again in the mountains of Hakuba, in the Japanese Alps.