Hakuba Sanso Lodge

  • Accommodations

Just below the summit of Mt. Hakuba

  • Overall
    1.01.01.01.01.04.40
    Service1.01.01.01.01.04.36
    Room1.01.01.01.01.03.97
    Breakfast1.01.01.01.01.04.05
    Dinner1.01.01.01.01.04.12
    Bath/Hot Springs, etc.1.01.01.01.01.03.14
    Experiences of Mr./Ms.yat****
    Post Date : Aug 10, 2026 15:02:03
    Total1.01.01.01.01.04

    Service: 4 Room: 2 Breakfast: 4 Dinner: 4 Bath: -

    It was nice that I chose a semi-private room and was shielded from prying eyes, but the sounds from the entire floor carried clearly into my room. I couldn’t sleep because I could hear people setting their alarms at 3 a.m., packing their bags, and eating their lunches, so I ended up sleep-deprived. I don’t think it’s the inn’s fault, but under these circumstances, a large dormitory-style room for about 10 people might have been a better choice.

    From Staff

    We are glad the semi-private room gave you some visual privacy, but we are sorry that noise from the rest of the floor kept you from sleeping well, leaving you short on rest. We have taken note of your feedback that a larger shared room might have suited this situation better.

    夕朝食付きプラン
    Date of Use:Aug 7, 2026 / Price:34,000 JPY(Tax Included)
    Experiences of Mr./Ms.sat****
    Post Date : Aug 10, 2026 11:33:46
    Total1.01.01.01.01.05

    Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -

    The two meals and the bento were delicious. The futon was clean, too. I really appreciated the thoughtful touch of leaving a small light on in the hallway even after lights-out.

    From Staff

    We are glad both breakfast and dinner, along with the boxed lunch, were all enjoyable. Thank you also for the kind words about the futon. We are grateful you noticed the small light left on in the hallway after lights-out, a detail we hope makes a difference. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Aug 6, 2026 / Price:38,000 JPY(Tax Included)
    Experiences of Mr./Ms.kon****
    Post Date : Aug 10, 2026 07:32:09
    Total1.01.01.01.01.05

    Service: 5 Room: 5 Breakfast: - Dinner: 5 Bath: -

    The three of us stayed in a private room. It was a very clean and comfortable room, and we were able to get a good night’s sleep. I was also incredibly impressed by how clean the restroom was. I’m grateful that you operate such a facility right at the summit.

    From Staff

    We are glad the three of you could rest well in a clean and comfortable private room. Thank you also for calling the toilets remarkably clean. Hearing that you appreciate a facility like this existing at the summit means more than we can say. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕食付きプラン(朝弁当も選べます)
    Date of Use:Aug 7, 2026 / Price:58,500 JPY(Tax Included)
    Experiences of Mr./Ms.yan****
    Post Date : Aug 9, 2026 22:32:16
    Total1.01.01.01.01.05

    Service: 5 Room: 3 Breakfast: 3 Dinner: 3 Bath: -

    Even though our arrival was delayed due to our own lack of thorough planning, the staff welcomed us with concern for the three of us and were flexible despite our arrival after dinner time—which made this mountain climb a wonderful memory. The restrooms were clean, and we had a comfortable stay. There was also an exhibition on the history of the mountain hut, which deepened my appreciation for the mountaineering culture built by those who came before us.

    From Staff

    We are glad that, even with your late arrival, our staff's concern for your wellbeing and the flexibility around dinner timing became part of a good memory for you. Thank you also for the kind words about the toilets. Hearing that the historical exhibits deepened your appreciation for mountaineering culture touches us as well.

    夕朝食付きプラン
    Date of Use:Aug 3, 2026 / Price:63,000 JPY(Tax Included)
    Experiences of Mr./Ms.alp****
    Post Date : Aug 9, 2026 21:00:19
    Total1.01.01.01.01.04

    Service: 5 Room: 4 Breakfast: 4 Dinner: 4 Bath: -

    Upon arrival, I was delighted to be greeted by a smiling receptionist who said, “Thank you for your hard work today!” The tour of the room and the facility, along with the explanation of the rules, was easy to understand, and check-in went smoothly. I slept very well in the compact private room. I was very satisfied with both dinner and breakfast. However, I was a bit puzzled by the instruction that we had to go to the back of the line to get seconds of rice and miso soup. The staff members in charge of rice and miso soup clearly had time to spare, so it would have been perfectly possible to ask for seconds in between their tasks—and that would likely have improved the overall flow as well. The next morning, I wanted a second helping of miso soup, but I decided against it because it seemed like a waste of time. It was such a comfortable stay that this is really the only minor suggestion I have!

    夕朝食付きプラン
    Date of Use:Aug 7, 2026 / Price:22,000 JPY(Tax Included)
    Experiences of Mr./Ms.che****
    Post Date : Aug 9, 2026 17:37:11
    Total1.01.01.01.01.05

    Service: 4 Room: 3 Breakfast: 3 Dinner: 3 Bath: -

    Thank you so much for your hospitality the other day. It was a very modern mountain lodge, with better facilities than any other I’ve stayed at before. Please keep up the great work as you take on this new challenge! 😆 I’m rooting for you.

    From Staff

    We are glad that, among all the mountain huts you have stayed at, ours stood out as especially well-equipped and forward-thinking. Your words of encouragement will carry us forward. Thank you for the photo as well. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Jul 30, 2026 / Price:48,000 JPY(Tax Included)
    Experiences of Mr./Ms.kur****
    Post Date : Aug 9, 2026 12:57:48
    Total1.01.01.01.01.04

    Service: 5 Room: 4 Breakfast: - Dinner: 5 Bath: -

    The staff were very helpful, and the dinner was surprisingly delicious. However, I’m disappointed by the 3,000-yen deposit requirement that was introduced this year. To be honest, requiring payment one month in advance is too strict. Even on regular trips, there aren’t cancellation fees one month in advance, and above all, mountain weather can be unpredictable, so I really hope they’ll revise this policy.

    From Staff

    We are glad our staff's service and dinner surprised you with just how good they were. We have also taken note of your feedback about the reservation deposit. We designed this system to allow changes right up until your stay, in recognition of how unpredictable mountain weather can be, but we take seriously your point that a one-month deadline still feels strict.

    夕食付きプラン(朝弁当も選べます)
    Date of Use:Aug 6, 2026 / Price:74,000 JPY(Tax Included)
    Experiences of Mr./Ms.t.w****
    Post Date : Aug 9, 2026 06:53:17
    Total1.01.01.01.01.04

    Service: 4 Room: 4 Breakfast: 5 Dinner: 5 Bath: -

    The twin room was spacious and comfortable, and since it was located in the annex, it was quiet in the morning—free from the noise of other hikers—so I was able to relax. However, because it was at the very end of the building, I couldn’t connect to Wi-Fi in the room; in that regard, the shared room closer to the router was more convenient. Breakfast was served at Sky Plaza rather than the dining hall, so I was able to enjoy a quiet, leisurely meal.

    From Staff

    We are glad the twin room in the annex was spacious and comfortable, and that being tucked away let you relax without noise from other climbers. We are sorry that the room's position at the far end made Wi-Fi difficult to connect. We are happy that having breakfast at Sky Plaza gave you a quiet, unhurried start to the day. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Aug 6, 2026 / Price:52,000 JPY(Tax Included)
    Experiences of Mr./Ms.t.k****
    Post Date : Aug 8, 2026 20:44:56
    Total1.01.01.01.01.05

    Service: 3 Room: 4 Breakfast: 4 Dinner: 4 Bath: -

    Congratulations on your 120th anniversary. Compared to the Hakuba Oike Mountain Lodge, where we stayed the night before, the Hakuba Mountain Lodge was larger in scale, and its facilities and amenities were excellent. ① Building No. 2 features a drying room (with heating), a changing room, and restrooms with bidets, and it has a large number of private rooms. ② Since it isn’t built like a silkworm rack, you can move around standing up, and the space is spacious. ③ As for meal service, while the self-serve system involves walking around to get your food and the lines can be long, I suppose that’s just how it is. (At Hakuba Oike, although meals were served to your table, you had to return your dishes by table, and the difference in eating speeds among the people I ended up sharing a table with caused some trouble.) ④ I also miss the classic curry rice at Hakuba Oike Mountain Lodge—it’s tastier than the hamburger steak, so I hope they bring it back.

    From Staff

    Thank you for the kind words on our 120th anniversary. We are glad the drying room, changing area, washlet toilets, and the extra headroom to move around in Building 2 all made a good impression. We also appreciate your understanding regarding how meals are served. We have taken note of how fondly you remember the curry rice from Hakuba Oike Sanso.

    夕朝食付きプラン
    Date of Use:Aug 6, 2026 / Price:48,000 JPY(Tax Included)
    Experiences of Mr./Ms.set****
    Post Date : Aug 8, 2026 20:34:07
    Total1.01.01.01.01.04

    Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -

    Perhaps because it was a weekday and the weather wasn’t great, there was plenty of space in the room, so I was able to sleep with some distance between me and my neighbor. I was glad the beds weren’t bunk beds. With a separate building housing a gift shop and restaurant, as well as a clinic, I felt it functioned very well as a large mountain lodge.

    From Staff

    We are glad you had enough space in your room to keep some distance from other guests. It is nice to hear that beds without bunks worked well for you too. Thank you for noticing the range of facilities, from the separate buildings for the shop and restaurant to the clinic on site. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Jul 30, 2026 / Price:48,000 JPY(Tax Included)