Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
-
Overall
4.36Service4.39
Room
3.97
Breakfast3.94
Dinner4.06
Bath/Hot Springs, etc.2.97
Experiences of Mr./Ms.ryu****Post Date : Jun 8, 2026 21:06:50Total4
Service: 4 Room: 3 Breakfast: 3 Dinner: 3 Bath: -残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:Jun 6, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.cla****Post Date : Jun 2, 2026 01:37:34Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
We stayed on 5/30/2026. Once we had taken the wrong reservation and you contacted us by phone to express your concern. Thank you very much for your help in adjusting the reservation. Thanks to your help, we were able to stay at the lodge during the lingering snow season, and we were able to summit Mount Hakuba twice, once on the first day and again on the second day. As expected of a mountain lodge with a long history, it is equipped with various features and was very comfortable. Here are some notes on other features of the lodge. It takes about 20 minutes to get up to the village lodge from Daisetsuekei. It takes about 20 minutes from the lodge to the summit. It is better to have your reservation number (YY...) when you check in. It is better to have your reservation number (YY...) when you check in. The signal condition in the room on the first floor was as follows SOFTBANK: -, DOCOMO: 1, AU/Rakuten: - The signal conditions in the room on the 2nd floor, on the Daisetsuken side, were as follows SOFTBANK: 1~2 lines, DOCOMO: 3 lines, AU/Rakuten: - There was a room with a gas burner in the room, but it was cold. There was a warm room at the entrance of the dining room where we could kill time. The bedding was thin and made my back hurt (but that's a bonus!). Electricity outlets are usually available for 1h/100yen, 30min/100yen during peak season. There is an announcement at meal times. The bathroom was very clean and smelled like a new building. I could brush my teeth in the washroom. Water supply was free of charge. There was a very large drying room. There was a changing room.
From StaffThank you very much for staying with us and for taking the time to share your detailed feedback. We are pleased to hear that, despite the concerns surrounding your reservation, you were able to stay with peace of mind after the matter was resolved. We are also delighted that you enjoyed our staff's hospitality, the cleanliness of the facilities, and the unique mountain hut experience. At the same time, we sincerely apologize for the inconvenience caused by the room environment and bedding. We appreciate your valuable comments and will use them as a reference for future improvements. We will continue striving to provide a comfortable and enjoyable stay for all our guests. We look forward to welcoming you again on your next visit to Mt. Hakuba.
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:May 30, 2026 / Price:17,500 JPY(Tax Included)Experiences of Mr./Ms.mam****Post Date : Jun 1, 2026 22:56:34Total5
Service: 5 Room: 4 Breakfast: - Dinner: 4 Bath: -
Thank you very much for your hospitality. The hotel was clean, warm and very cozy. We will stay again in August.
From StaffThank you very much for staying with us and for taking the time to share your kind feedback. We are delighted to hear that you found the facility clean, warm, and comfortable during your stay. We understand that you will be staying with us again in August, and our staff are looking forward to welcoming you back. We will continue striving to provide a pleasant and comfortable experience for all our guests. We wish you safe travels and look forward to seeing you again soon.
残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 30, 2026 / Price:14,500 JPY(Tax Included)Experiences of Mr./Ms.tam****Post Date : Jun 1, 2026 21:19:43Total5
Service: 5 Room: 5 Breakfast: 4 Dinner: 5 Bath: -
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:May 30, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.mla****Post Date : May 28, 2026 16:12:49Total4
Service: 5 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
We had a double room. The room was right next to the stairs, so I kept waking up with people coming and going after lights out. The mattress was thin and my back hurt, which was another sleep inhibiting factor. Please provide more charging facilities for cell phones. The curry for dinner was delicious and made me feel exhausted. The building was warm and very comfortable. I would like to use this hotel again.
From StaffThank you very much for staying at Hakuba Sanso and for taking the time to share your feedback. We are delighted to hear that you enjoyed the dinner and found the lodge warm and comfortable. It is especially encouraging to know that the meal helped you recover from the day's fatigue. At the same time, we sincerely apologize for the inconvenience caused by the location of your room and the bedding, which affected your sleep. We also appreciate your suggestion regarding additional smartphone charging facilities, and we will take it into consideration as we continue to improve our services. We will keep striving to provide a more comfortable mountain lodge experience for all our guests. We look forward to welcoming you again at Mt. Hakuba.
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:May 5, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.ogm****Post Date : May 21, 2026 10:01:56Total5
Service: 5 Room: 5 Breakfast: - Dinner: 5 Bath: -
残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 5, 2026 / Price:43,500 JPY(Tax Included)Experiences of Mr./Ms.sis****Post Date : May 10, 2026 18:36:25Total5
Service: 5 Room: 5 Breakfast: - Dinner: 5 Bath: -
We stayed at Hakuba Sanso on May 6, the last day of GW. We arrived later than planned and apologize for any inconvenience caused by the staff. We were immediately served a warm hamburger steak/curry, which was very tasty. We were energized in preparation for the traverse starting the next day. We completed the traverse from the northern ridge of Mt. Hakuba to Tsugakai-shindo and safely descended to Oyashirazu on the 9th. Thank you very much.
From StaffThank you very much for staying at Hakuba Sanso during the Golden Week holiday period. We understand that your arrival was later than expected, but we are very glad to hear that you arrived safely and that the meal helped prepare you for your trek starting the following day. Thank you as well for your kind comments about the hamburger curry dinner. We will continue striving to provide warm meals that help our guests relax and recover after hiking or before long mountain journeys. We are also very happy to hear that you safely completed your traverse from Mt. Shirouma through the northern ridgeline and along the Tsugaike Shindo Trail all the way down to Oyashirazu. It must have been a challenging yet unforgettable spring journey in the Northern Alps. We would be delighted to welcome you again in the future. Thank you very much for your visit.
残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 6, 2026 / Price:43,500 JPY(Tax Included)Experiences of Mr./Ms.hk.****Post Date : May 7, 2026 21:48:38Total4
Service: 3 Room: 3 Breakfast: 3 Dinner: 4 Bath: -
Even if you are not open during the summer season, we would appreciate receiving information on the condition of the trails at various locations. Some other lodges offer the option to have breakfast for the next day at the time of dinner, so we would appreciate your flexibility in this regard.
From StaffThank you very much for staying at Hakuba Sanso. We also appreciate your valuable feedback and comments. While there may have been some aspects that did not fully meet your expectations during your stay, we are grateful for your honest impressions. During the spring snow season, trail conditions can change significantly from day to day depending on weather and snow conditions, and we do our best to provide guests with the latest information possible. Regarding breakfast bento meals, guests may select this option at the time of booking, and it is also possible to change from a regular breakfast to a bento meal during check-in. However, due to meal preparation and supply arrangements, we kindly ask guests to confirm their preference as early as possible whenever feasible. Thank you again for staying with us.
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:May 5, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.ryo****Post Date : May 5, 2026 12:52:53Total4
Service: 4 Room: 5 Breakfast: - Dinner: 3 Bath: -
QR check-in and cashless payment were convenient and good.
From StaffThank you very much for staying at Hakuba Sanso. We are very pleased to hear that you found the QR code check-in and cashless payment system convenient and easy to use. We will continue working to improve our services so that guests can enjoy a smoother stay even at a mountain lodge. We look forward to welcoming you again.
残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 2, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.a_k****Post Date : May 5, 2026 00:20:58Total4
Service: 5 Room: 5 Breakfast: - Dinner: 3 Bath: -
I have nothing but good impressions of the friendly and helpful customer service. I was satisfied with the dinner as well, as I could have another helping of curry. The only thing I would say is that the curry had a lot of water in it, which was not to my liking, as I like my curry a little more viscous.
From StaffThank you very much for staying at Hakuba Sanso. We are delighted to hear your kind comments regarding our staff and guest rooms. We are also very happy to know that you enjoyed the curry dinner enough to have a second helping. Thank you as well for sharing your thoughts regarding the curry’s consistency. During the spring snow season, Hakuba Sanso operates under limited transportation, water, and facility conditions, so we provide a special seasonal menu that differs from our regular summer offerings. We appreciate your valuable feedback and will continue striving to provide enjoyable meals even in the mountain environment. We would be very pleased to welcome you again in a different season. Thank you once again for your visit.
残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 2, 2026 / Price:14,500 JPY(Tax Included)
It is a very valuable hut to be open during this season. Thank you very much.
Thank you very much for staying at Mt. Hakuba Lodge and for your kind review. We are truly grateful for your comment that a mountain hut operating during this season is so valuable. Our staff work hard to provide a safe and comfortable base for hikers exploring the Northern Alps, and your words are a great encouragement to us. We look forward to welcoming you again on your next visit to Mt. Hakuba.