Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
-
Overall
4.53Service4.59
Room
4.34
Breakfast
3.98
Dinner
4.10
Bath/Hot Springs, etc.
2.25
Experiences of Mr./Ms.tan****Post Date : Jun 18, 2026 06:50:35Total5
Service: 5 Room: 5 Breakfast: 4 Dinner: 4 Bath: -残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:Jun 15, 2026 / Price:37,000 JPY(Tax Included)Experiences of Mr./Ms.kai****Post Date : Jun 17, 2026 13:29:20Total5
Service: 5 Room: 5 Breakfast: - Dinner: 4 Bath: -
The customer service was truly wonderful. I know there are all kinds of people—from experienced hikers to total newbies who aren’t used to the mountains—and with so many visitors from mainland China these days, I imagine it must be tough, but please keep up the great work. I guess it’s because you’re not yet fully open, but the dinner menu seemed a bit smaller than what was featured in the magazine (lol). I was so happy to meet the legendary Mr. Nakagawa from Karamatsu Sanso—he’s always so kind! Thank you for your hospitality.
From StaffThank you very much for staying at Hakuba Sanso and for taking the time to share your kind comments. We are delighted to hear that you were satisfied with our staff’s hospitality. In recent years, we have welcomed more first-time hikers and guests from overseas, so your words that you felt comfortable and enjoyed your stay are truly encouraging to all of us. We will continue striving to provide a comfortable and welcoming mountain lodge experience for all our guests. We hope you will visit Hakuba Sanso again on your next trip to Mt. Hakuba. All of our staff look forward to welcoming you again. Thank you very much.
残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:Jun 14, 2026 / Price:14,500 JPY(Tax Included)Experiences of Mr./Ms.kum****Post Date : Jun 15, 2026 21:54:13Total5
Service: 4 Room: 5 Breakfast: 4 Dinner: 4 Bath: -
This was my first time staying at Hakuba Sanso. I had booked a semi-private room, but since there were only a few of us, they kindly provided us with a 6-tatami-mat room, which I really appreciated. Thanks to the staff’s warm hospitality, I had a very comfortable stay. I hope to stay there again someday.
From StaffThank you very much for staying at Hakuba Sanso and for taking the time to share your kind review. We are delighted to hear that you had a comfortable stay during your first visit to Hakuba Sanso. As there was some availability on the day of your stay, we were pleased to prepare a larger six-tatami room so that you could relax and rest more comfortably. Your warm comments about our staff are truly encouraging and greatly appreciated. We hope to welcome you again in another season and share the beauty of the Hakuba mountains with you. Our entire team looks forward to seeing you again.
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:Jun 13, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.sna****Post Date : Jun 12, 2026 11:38:20Total4
Service: 5 Room: 4 Breakfast: 3 Dinner: 4 Bath: -
We arrived late, but the staff was courteous and helpful without making us feel uncomfortable. We were not able to purchase items at the store due to the delay in helicopter transportation, but we were able to make a layaway and have the items delivered to the headquarters. We are very glad that we came at this time of the year instead of the busy season because the toilets, which were under construction last year, were flushed and clean, and because there were few guests during the lingering snow season, we were able to change to a private room. We would like to visit Yukikura-dake next year, so we will be back to take care of you again.
From StaffThank you very much for staying at Hakuba Sanso and for taking the time to share your thoughtful feedback. We are delighted to hear your kind words about our staff. Despite your late arrival, we are pleased that we were able to assist you comfortably. We were also relieved to learn that your delayed luggage arrived safely and that we could be of help during a stressful situation. Thank you as well for choosing to stay with us again following your visit last year. We are glad that you were able to enjoy a more relaxed stay in a private room during a quieter period and appreciate the beauty of Mt. Hakuba at a leisurely pace. We hope you will have the opportunity to visit Mt. Yukikura next year. All of us at Hakuba Sanso look forward to welcoming you again.
残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:Jun 9, 2026 / Price:51,000 JPY(Tax Included)Experiences of Mr./Ms.lit****Post Date : Jun 11, 2026 21:31:33Total5
Service: 5 Room: 5 Breakfast: - Dinner: 5 Bath: -
I have used this course three times in 2023, 2024, and 2026, all during the remaining snow season. The manager and all the staff are very kind and we are always happy to use the lodge! I am sure that the number of climbers will increase in the summer, but I sincerely wish everyone good health and safety.
From StaffThank you very much for staying at Hakuba Sanso and for sharing your kind review. We are delighted that you have chosen to stay with us again in 2026, following your visits in 2023 and 2024. Your warm words about our staff are truly appreciated and encourage us to continue our efforts. We will keep striving to provide a safe and comfortable mountain lodge experience for all our guests. We look forward to welcoming you again at Mt. Hakuba.
残雪期(4/25〜6/19)｜素泊まりプラン
Date of Use:Jun 9, 2026 / Price:24,000 JPY(Tax Included)Experiences of Mr./Ms.ryu****Post Date : Jun 8, 2026 21:06:50Total4
Service: 4 Room: 3 Breakfast: 3 Dinner: 3 Bath: -
It is a very valuable hut to be open during this season. Thank you very much.
From StaffThank you very much for staying at Mt. Hakuba Lodge and for your kind review. We are truly grateful for your comment that a mountain hut operating during this season is so valuable. Our staff work hard to provide a safe and comfortable base for hikers exploring the Northern Alps, and your words are a great encouragement to us. We look forward to welcoming you again on your next visit to Mt. Hakuba.
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:Jun 6, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.cla****Post Date : Jun 2, 2026 01:37:34Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
We stayed on 5/30/2026. Once we had taken the wrong reservation and you contacted us by phone to express your concern. Thank you very much for your help in adjusting the reservation. Thanks to your help, we were able to stay at the lodge during the lingering snow season, and we were able to summit Mount Hakuba twice, once on the first day and again on the second day. As expected of a mountain lodge with a long history, it is equipped with various features and was very comfortable. Here are some notes on other features of the lodge. It takes about 20 minutes to get up to the village lodge from Daisetsuekei. It takes about 20 minutes from the lodge to the summit. It is better to have your reservation number (YY...) when you check in. It is better to have your reservation number (YY...) when you check in. The signal condition in the room on the first floor was as follows SOFTBANK: -, DOCOMO: 1, AU/Rakuten: - The signal conditions in the room on the 2nd floor, on the Daisetsuken side, were as follows SOFTBANK: 1~2 lines, DOCOMO: 3 lines, AU/Rakuten: - There was a room with a gas burner in the room, but it was cold. There was a warm room at the entrance of the dining room where we could kill time. The bedding was thin and made my back hurt (but that's a bonus!). Electricity outlets are usually available for 1h/100yen, 30min/100yen during peak season. There is an announcement at meal times. The bathroom was very clean and smelled like a new building. I could brush my teeth in the washroom. Water supply was free of charge. There was a very large drying room. There was a changing room.
From StaffThank you very much for staying with us and for taking the time to share your detailed feedback. We are pleased to hear that, despite the concerns surrounding your reservation, you were able to stay with peace of mind after the matter was resolved. We are also delighted that you enjoyed our staff's hospitality, the cleanliness of the facilities, and the unique mountain hut experience. At the same time, we sincerely apologize for the inconvenience caused by the room environment and bedding. We appreciate your valuable comments and will use them as a reference for future improvements. We will continue striving to provide a comfortable and enjoyable stay for all our guests. We look forward to welcoming you again on your next visit to Mt. Hakuba.
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:May 30, 2026 / Price:17,500 JPY(Tax Included)Experiences of Mr./Ms.mam****Post Date : Jun 1, 2026 22:56:34Total5
Service: 5 Room: 4 Breakfast: - Dinner: 4 Bath: -
Thank you very much for your hospitality. The hotel was clean, warm and very cozy. We will stay again in August.
From StaffThank you very much for staying with us and for taking the time to share your kind feedback. We are delighted to hear that you found the facility clean, warm, and comfortable during your stay. We understand that you will be staying with us again in August, and our staff are looking forward to welcoming you back. We will continue striving to provide a pleasant and comfortable experience for all our guests. We wish you safe travels and look forward to seeing you again soon.
残雪期(4/25〜6/19)｜夕食付きプラン
Date of Use:May 30, 2026 / Price:14,500 JPY(Tax Included)Experiences of Mr./Ms.tam****Post Date : Jun 1, 2026 21:19:43Total5
Service: 5 Room: 5 Breakfast: 4 Dinner: 5 Bath: -
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:May 30, 2026 / Price:32,000 JPY(Tax Included)Experiences of Mr./Ms.mla****Post Date : May 28, 2026 16:12:49Total4
Service: 5 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
We had a double room. The room was right next to the stairs, so I kept waking up with people coming and going after lights out. The mattress was thin and my back hurt, which was another sleep inhibiting factor. Please provide more charging facilities for cell phones. The curry for dinner was delicious and made me feel exhausted. The building was warm and very comfortable. I would like to use this hotel again.
From StaffThank you very much for staying at Hakuba Sanso and for taking the time to share your feedback. We are delighted to hear that you enjoyed the dinner and found the lodge warm and comfortable. It is especially encouraging to know that the meal helped you recover from the day's fatigue. At the same time, we sincerely apologize for the inconvenience caused by the location of your room and the bedding, which affected your sleep. We also appreciate your suggestion regarding additional smartphone charging facilities, and we will take it into consideration as we continue to improve our services. We will keep striving to provide a more comfortable mountain lodge experience for all our guests. We look forward to welcoming you again at Mt. Hakuba.
残雪期(4/25〜6/19)｜夕朝食付きプラン
Date of Use:May 5, 2026 / Price:34,000 JPY(Tax Included)
Since we visited on a weekday during a break in the rainy season, there weren’t many guests—including us—so we had plenty of space to do whatever we wanted. Everything was comfortable. We also got to hear from a staff member about the strong man who carried the giant boulder used for the directional sign at the summit, which helped expand our knowledge of the mountain. If I had to nitpick, the only downside was that the portion of rice in the bento lunch they prepared for us was a bit small for a big eater like me (lol).
Thank you very much for staying at Hakuba Sanso and for sharing your kind review. We are delighted to hear that you enjoyed the peaceful atmosphere during a quieter period between the rainy days and had a relaxing time in the mountains. We are also pleased that conversations with our staff allowed you to learn more about the history of the mountains, including the story of the legendary porter who carried the large summit direction marker to the top. Thank you as well for your honest comment regarding the portion size of the rice in the lunch box. We will take your feedback into consideration as we continue to improve our services. We hope to welcome you back to Hakuba Sanso on your next visit to Mt. Hakuba. Our staff look forward to seeing you again. Thank you very much.