Hakuba Sanso Lodge

  • Accommodations

Just below the summit of Mt. Hakuba

  • Overall
    1.01.01.01.01.04.36
    Service1.01.01.01.01.04.39
    Room1.01.01.01.01.03.97
    Breakfast1.01.01.01.01.03.94
    Dinner1.01.01.01.01.04.06
    Bath/Hot Springs, etc.1.01.01.01.01.02.97
    Experiences of Mr./Ms.yur****
    Post Date : Aug 6, 2026 17:13:22
    Total1.01.01.01.01.03

    Service: 4 Room: 4 Breakfast: 3 Dinner: 3 Bath: -

    The space between the tables in the cafeteria is too narrow, making it difficult to get tea or refills. I appreciate that they offer small, medium, and large portions of rice, but it’s a shame there’s no soy sauce or other condiments on the tables.

    From Staff

    We are sorry that the spacing between tables in the dining hall made it inconvenient to get tea or seconds. Thank you for the kind words about being able to choose your rice portion size. We will take your comment about table condiments into consideration. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Aug 3, 2026 / Price:16,000 JPY(Tax Included)
    Experiences of Mr./Ms.t_s****
    Post Date : Aug 6, 2026 17:02:47
    Total1.01.01.01.01.04

    Service: 4 Room: 2 Breakfast: 3 Dinner: 4 Bath: -

    夕朝食付きプラン
    Date of Use:Aug 1, 2026 / Price:32,000 JPY(Tax Included)
    Experiences of Mr./Ms.hor****
    Post Date : Aug 6, 2026 14:19:28
    Total1.01.01.01.01.04

    Service: 3 Room: 3 Breakfast: 4 Dinner: 4 Bath: -

    It was nice that there was a spacious drying room. The flush toilet was nice. It was cold inside the building.

    From Staff

    We are glad the drying room was spacious and easy to use, and that you found the flush toilets comfortable. We are sorry for the cold you experienced inside the lodge. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Jul 30, 2026 / Price:37,000 JPY(Tax Included)
    Experiences of Mr./Ms.213****
    Post Date : Aug 6, 2026 12:50:23
    Total1.01.01.01.01.05

    Service: 4 Room: 5 Breakfast: 4 Dinner: 4 Bath: -

    My stay was more comfortable than I had imagined, and I’m very satisfied. I thought the private room might be a bit small, but since I was staying alone and there was a luggage rack under the window, it didn’t feel that cramped. I did get the sense that it would be a tight fit for two people, though. Unfortunately, the view was completely white during my stay, but given the wonderful location right near the summit, I hope to see the clear views someday. Breakfast and dinner were served one after another, almost like an assembly line, which was kind of amusing. It’s astonishing to think that they manage and run such a large mountain lodge on-site. Despite that, the cleaning and maintenance were meticulous, and I could really feel the effort and thoughtfulness of the staff. I definitely want to stay here again next time to enjoy the beautiful views.

    From Staff

    Glad the storage space under the window made the private room feel less cramped than expected, especially staying alone. Sorry the view was all white during your stay, the location right below the summit is still there waiting, so we would love for you to try again on a clear day. Your description of breakfast and dinner as feeling like a factory line made us smile, and it means a lot that you noticed the effort that goes into things like cleaning even while running a large lodge at that scale. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Jul 31, 2026 / Price:23,500 JPY(Tax Included)
    Experiences of Mr./Ms.sor****
    Post Date : Aug 6, 2026 07:21:42
    Total1.01.01.01.01.05

    Service: 5 Room: 5 Breakfast: - Dinner: 5 Bath: -

    Since it was my first time staying at a mountain hut and I was hiking alone, I was a bit nervous about a few things, but the staff were so welcoming that I had a very pleasant stay. I’d love to come back again.

    From Staff

    We're so glad our staff's attentiveness helped ease the nerves of your first hut stay, especially on a solo climb, and turned it into a comfortable experience. Your words are truly encouraging. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕食付きプラン
    Date of Use:Aug 2, 2026 / Price:22,000 JPY(Tax Included)
    Experiences of Mr./Ms.bal****
    Post Date : Aug 6, 2026 00:08:51
    Total1.01.01.01.01.04

    Service: 4 Room: 3 Breakfast: 3 Dinner: 3 Bath: -

    I was really impressed by the toilet with a Washlet. There was no unpleasant odor, and it was very comfortable. It was hard to believe we were up on a mountain. However, it was a shame that the floor of the washroom in front of the restroom was wet. Especially after meals or brushing my teeth, my socks would get wet no matter where I stepped. If there were something like a mop nearby, anyone who noticed it could wipe it up, and I think people watching that would be more careful when using the restroom.

    From Staff

    We're glad the washlet-equipped restroom impressed you, and that it felt surprisingly comfortable for a mountain hut. It's encouraging to hear that. At the same time, we're sorry the wet floor near the restroom left your socks damp. We'll take your suggestion about a mop on hand into account going forward. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Aug 2, 2026 / Price:34,000 JPY(Tax Included)
    Experiences of Mr./Ms.kob****
    Post Date : Aug 5, 2026 21:52:41
    Total1.01.01.01.01.05

    Service: 5 Room: 3 Breakfast: 4 Dinner: 5 Bath: -

    Since the rainy season ended late this year, it was a huge help that I could make up to 10 changes. It coincided perfectly with the end of the rainy season, allowing me to fully enjoy a wonderful traverse of the Hakuba Three Peaks. In terms of facilities, I was impressed by the clean restrooms equipped with Washlet bidets. The pillows in the room were small, and my head kept falling off the pillow every time I rolled over. Also, the mattress was thin, so it wasn’t very comfortable to sleep on.

    From Staff

    We're glad we could accommodate your reservation change, and that it lined up perfectly with the end of the rainy season for a wonderful traverse of the Hakuba Sanzan peaks. Glad the washlet-equipped restroom impressed you too. At the same time, we're sorry the pillow and mattress caused some discomfort. We'll take this feedback into account as we look at improvements. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Aug 3, 2026 / Price:16,000 JPY(Tax Included)
    Experiences of Mr./Ms.rak****
    Post Date : Aug 5, 2026 21:25:34
    Total1.01.01.01.01.04

    Service: 5 Room: 4 Breakfast: 4 Dinner: 5 Bath: -

    The compact private room was very relaxing. Also, the tonteki I had for dinner was delicious. Regarding the restroom and washroom: guests are supposed to keep their socks on in the washroom and wear slippers in the restroom. However, I noticed some international guests were using the washroom while still wearing their restroom slippers, and I found it a bit unpleasant to walk through that area in my own socks. I think it would be better if you provided indoor slippers or clearly posted signs indicating which areas require the use of restroom slippers.

    From Staff

    We're glad the compact private room let you relax, and that you enjoyed the pork steak at dinner. Thank you for the thoughtful suggestion about the restroom slippers. We'll look into ways to make the zoning clearer, such as with signage. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕食付きプラン
    Date of Use:Aug 2, 2026 / Price:22,000 JPY(Tax Included)
    Experiences of Mr./Ms.miy****
    Post Date : Aug 5, 2026 20:36:30
    Total1.01.01.01.01.04

    Service: 5 Room: 2 Breakfast: 5 Dinner: 5 Bath: -

    I thought the food and the staff’s service were excellent. However, the room I stayed in wasn’t very clean—there was a lot of what looked like mold on the walls, and a small centipede-like insect appeared, so I ended up squashing it. I just couldn’t bring myself to take that piece of trash home with me, so I’m sorry I left it there and went home. It was too hot to sleep, so I would have preferred a blanket and a slightly thinner comforter. Since you can adjust them…

    From Staff

    Thank you for the kind words about the food and our staff's service. At the same time, we're sorry the condition of your room, both the wall and the insect, caused you discomfort. We've also noted your comment about the bedding being too warm. We'll use this feedback to make improvements going forward. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.

    夕朝食付きプラン
    Date of Use:Aug 3, 2026 / Price:23,500 JPY(Tax Included)
    Experiences of Mr./Ms.mor****
    Post Date : Aug 5, 2026 20:26:49
    Total1.01.01.01.01.05

    Service: 5 Room: 5 Breakfast: 5 Dinner: 5 Bath: -

    夕食付きプラン
    Date of Use:Aug 2, 2026 / Price:34,000 JPY(Tax Included)