Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
-
Overall
4.39Service4.36
Room
3.96
Breakfast4.04
Dinner
4.11
Bath/Hot Springs, etc.3.12
Experiences of Mr./Ms.xx.****Post Date : Sep 28, 2026 22:39:28Total4
Service: 3 Room: 3 Breakfast: - Dinner: 5 Bath: -夕朝食付きプラン
Date of Use:Sep 20, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.kag****Post Date : Sep 28, 2026 08:47:48Total5
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
Sky Plaza Hakuba offers stunning views and a wide variety of dishes. I was amazed by the impressive, spacious facilities and excellent service—it’s hard to believe we were high up in the mountains. It’s definitely a place I’d love to visit again. Thank you for the wonderful room in Building 2, which was close to the dining hall and restrooms. If I had to mention a few things, I did find the noise from opening and closing the door and walking down the hallway a bit loud, and the hallway lights were a bit too bright at night.
From StaffWe’re so happy you enjoyed the views and menu at the Sky Plaza, as well as our facilities and service, and hearing that you’d love to return means a great deal to us. We keep the hallway lights on at night so guests can safely find their way to the restrooms, but we appreciate your feedback on noise and brightness and will keep it in mind to help everyone rest more comfortably. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Sep 25, 2026 / Price:17,500 JPY(Tax Included)Experiences of Mr./Ms.asa****Post Date : Sep 27, 2026 23:34:53Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 2 Bath: -
It was a shame that dinner happened to fall right at sunset.
From StaffWe’re sorry your dinner time overlapped with the sunset. As dinner is served in rotating seatings for many guests, we’re not always able to offer a choice of time, but we hope you’ll be able to catch a beautiful sunset on your next visit. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Sep 22, 2026 / Price:52,000 JPY(Tax Included)Experiences of Mr./Ms.kai****Post Date : Sep 27, 2026 22:53:37Total4
Service: 4 Room: 4 Breakfast: 4 Dinner: 4 Bath: -
It was my first time staying here, and I had a very comfortable stay. The meals had a wide variety of dishes and were delicious. Although my room was a large shared room, they arranged it so the bed next to mine was empty, which allowed me to sleep well. I wish I’d realized sooner that Buildings 2 and 3 have internet access and that there are a lounge, a drying room, and a changing room. (Maybe it was posted somewhere, but) I think having a map of the facility near the front desk would make it easier for first-time visitors to find their way around.
From StaffWe’re so glad your first stay with us was a comfortable one, and that you enjoyed the meals. Sleeping space varies with how busy we are each day, but we’re happy you were able to rest well. Thank you also for your suggestion about a clear guide to our facilities, which we’ll keep in mind to make the lodge easier to navigate for first-time guests. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Sep 22, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.ty2****Post Date : Sep 27, 2026 20:04:56Total4
Service: 4 Room: 3 Breakfast: 4 Dinner: 4 Bath: 4
夕朝食付きプラン
Date of Use:Sep 25, 2026 / Price:55,000 JPY(Tax Included)Experiences of Mr./Ms.rik****Post Date : Sep 27, 2026 11:43:25Total4
Service: 4 Room: 4 Breakfast: 3 Dinner: 3 Bath: -
It had been about 20 years since my last visit, and I found it to be a consistently popular mountain hut. Thanks in part to the fantastic weather, my time at the hut was truly memorable, and I’m filled with gratitude. If I had to name one slight disappointment, it’s that I didn’t find the Raizo mascot particularly appealing; if there had been merchandise like T-shirts in a different style, I would have bought some.
From StaffWe’re so glad your return to Hakuba Sanso after so many years became such a memorable time, and that the weather was on your side. Thank you also for your feedback on our merchandise. We’ll keep it in mind as we explore a wider range of designs for everyone to enjoy. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Sep 22, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.mur****Post Date : Sep 27, 2026 09:02:01Total4
Service: 3 Room: 3 Breakfast: 3 Dinner: 3 Bath: -
Thank you for your hospitality. If there were a “Facilities” rating in addition to the existing ones, I’d give it an “Excellent” or “Very Good.” I was really surprised to see that they’ve installed Washlet toilets and are running a restaurant at that elevation.
From StaffWe’re thrilled you would rate our facilities as outstanding. We’ve worked hard to make the restrooms and the Sky Plaza comfortable, even at this altitude, so your surprise is a wonderful encouragement and makes us want to keep improving. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Sep 24, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.wil****Post Date : Sep 27, 2026 08:00:44Total4
Service: 4 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
We always have a pleasant stay here. I was surprised by the renovated restroom. It was so clean—you’d never guess it was located on top of a mountain—that it made us realize we need to follow the rules and keep it clean ourselves. The apple pie and pear tart on the terrace were delicious.
From StaffThank you for always choosing to stay with us. We’re delighted the newly renovated restrooms surprised you. Guests like you who make a point of keeping them clean are what make comfort up in the mountains possible. We’re also glad you enjoyed the apple pie and pear tart. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps, for another sweet break.
夕朝食付きプラン
Date of Use:Sep 24, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.yos****Post Date : Sep 27, 2026 07:34:30Total5
Service: 5 Room: 5 Breakfast: 4 Dinner: 5 Bath: -
I had a very comfortable stay. The food was delicious, too.
From StaffWe’re so glad you had a comfortable stay and enjoyed the meals. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕食付きプラン（朝弁当も選べます）
Date of Use:Sep 24, 2026 / Price:22,000 JPY(Tax Included)Experiences of Mr./Ms.r.s****Post Date : Sep 27, 2026 06:03:31Total5
Service: 5 Room: 4 Breakfast: 4 Dinner: 5 Bath: -
On our way to Yari Onsen, we lost our way on the hiking trail, which caused a great deal of trouble for everyone. However, thanks to the tremendous efforts of the mountain lodge staff, we were able to arrive at the lodge late at night. Furthermore, they had even prepared a warm meal for us upon our arrival. We are filled with gratitude toward everyone at Yari Onsen. Thank you very much.
From StaffWe’re truly relieved to hear you reached the hut safely after losing the trail, and we’re glad a warm meal helped you feel at ease. The mountains become far more dangerous after dark, so for your safety we kindly ask that you arrive by 4:00 p.m. at the latest. With plenty of time built into your plans, we hope you can enjoy your next visit at a relaxed pace. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Sep 24, 2026 / Price:23,500 JPY(Tax Included)