Hakuba Sanso Lodge
- Accommodations
Just below the summit of Mt. Hakuba
-
Overall
4.39Service4.36
Room
3.96
Breakfast4.04
Dinner
4.11
Bath/Hot Springs, etc.3.12
Experiences of Mr./Ms.11b****Post Date : Oct 12, 2026 04:55:53Total4
Service: 5 Room: 4 Breakfast: - Dinner: 5 Bath: -夕食付きプラン（朝弁当も選べます）
Date of Use:Oct 9, 2026 / Price:14,500 JPY(Tax Included)Experiences of Mr./Ms.kaz****Post Date : Oct 11, 2026 22:00:33Total5
Service: 4 Room: 5 Breakfast: 4 Dinner: 4 Bath: -
Even though it was a shared room, it was small and had a limited number of guests, so there was plenty of personal space and I was able to relax. The facility was very clean, and the restrooms were spotless.
From StaffThank you for staying with us. We are glad you were able to relax comfortably even in a shared room, and we will continue to take good care of keeping the restrooms and the whole lodge clean. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Oct 9, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.sak****Post Date : Oct 11, 2026 21:33:47Total5
Service: 4 Room: 4 Breakfast: 5 Dinner: 5 Bath: -
The lodge was very clean—it was so nice that I couldn’t believe I was actually up in the mountains. The meals were hearty, and it was a very satisfying stay at the mountain lodge.
From StaffThank you so much! We always try to make your stay as comfortable as possible, even high up in the mountains, so we are delighted to hear you felt that way. Eating well and walking well go hand in hand on a mountain trip, and we are happy we could be part of yours. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Oct 9, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.the****Post Date : Oct 11, 2026 20:26:08Total3
Service: 4 Room: 2 Breakfast: 3 Dinner: 3 Bath: -
■Things I Liked The drying room was spacious, and there were plenty of hangers. Free drinking water was provided. The restrooms were surprisingly clean. The selection of souvenirs was excellent (the neck gaiters were a rare find). Even though it was breakfast, there was a wide variety of side dishes (I feel like many people couldn’t finish the oyaki; I took mine to go and ate it as a snack later). The room I stayed in wasn’t cold Plenty of stamps (though it’s a bit of a luxury, the ink for the stamps had dried up, which was a downside) ■Things I Was Dissatisfied With We were five people sharing a Japanese-style room, but it felt quite cramped because we were packed in tightly relative to the size of the room. As a result, I only managed to sleep for about two hours. ・Once the futons were laid out, there was no space to walk (I had to step over other guests when entering or leaving the room). ・Since the mattress was only about 165 cm wide, I was guaranteed to bump into the feet of the guest sleeping on the futon across from me 200% of the time. (A female guest mentioned the same thing.) ・There were absolutely no partitions, and because the room was so small, we were very close to our neighbors—so the snoring (loud as thunder) from the guest sleeping next to me echoed directly into my ears. If you want a good night’s sleep, it’s best to book a private room, even if it costs a little more. Since Hakuba Sanso attracts many hikers and groups who treat the trip like a vacation, the atmosphere feels almost like being back in the city. Overall, I didn’t feel like I’d definitely want to stay at Hakuba Sanso again. The lecture celebrating the 120th anniversary was interesting, though.
From StaffThank you for taking the time to share such a detailed review. We are glad you enjoyed so many things, from the drying room, restrooms and free drinking water to our souvenirs, and turning the breakfast oyaki into a trail snack is a wonderful way to enjoy the mountains. We will check the stamp ink right away. At the same time, we are sorry you were not able to sleep well in the shared room. During busy periods, limited space is shared among many climbers, and as you mentioned, we recommend a private room for those who want a more restful night. Your comments on the sleeping space and futons are valuable to us going forward. We are also happy the commemorative lecture was enjoyable for you. We hope that next time you can rest more comfortably and enjoy the mountains of Hakuba, in the Japanese Alps, once again.
夕朝食付きプラン
Date of Use:Oct 9, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.kam****Post Date : Oct 10, 2026 20:04:57Total4
Service: 4 Room: 3 Breakfast: 4 Dinner: 5 Bath: -
The reception staff were very friendly, which made me happy. However, the way they served the hot water was sloppy and unfriendly, and they didn't even fill the cup to 500 ml, which was unpleasant.
From StaffThank you for staying with us. We’re glad our reception staff made a good impression, and we sincerely apologize that the way hot water was served, and the amount provided, left you dissatisfied. We take your feedback seriously and will review our service as a team so that every interaction is courteous. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Oct 8, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.rum****Post Date : Oct 10, 2026 20:04:25Total5
Service: 5 Room: 5 Breakfast: - Dinner: - Bath: -
This was my first time staying here, and the explanations were thorough, and all the staff were very kind. The 120th-anniversary sticker I received as a gift and the stories they shared in the evening were very interesting. The restrooms were clean, too! Thank you very much for everything.
From StaffWe’re so glad your first stay with us left you feeling well looked after, from our staff’s clear explanations to their kindness. It’s wonderful to hear you enjoyed the 120th anniversary sticker and the evening talk, and that you found the restrooms clean and pleasant to use. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
素泊りプラン
Date of Use:Oct 8, 2026 / Price:12,000 JPY(Tax Included)Experiences of Mr./Ms.ham****Post Date : Oct 10, 2026 10:16:10Total5
Service: 4 Room: 5 Breakfast: 4 Dinner: 4 Bath: -
Since there is no bath, I cannot rate this.
From StaffThank you for staying with us and for your kind ratings. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Oct 5, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.nor****Post Date : Oct 9, 2026 21:10:43Total4
Service: 4 Room: 3 Breakfast: - Dinner: 4 Bath: -
夕食付きプラン（朝弁当も選べます）
Date of Use:Oct 7, 2026 / Price:34,000 JPY(Tax Included)Experiences of Mr./Ms.h.t****Post Date : Oct 9, 2026 09:32:00Total4
Service: 3 Room: 4 Breakfast: 3 Dinner: 4 Bath: -
I would have liked a little more specific advice about the weather in the mountains. I understand it’s difficult, but I felt there wasn’t enough information to make an informed decision on my own. I know this is hard for you, but I’d appreciate your help. 🙇
From StaffThank you for staying with us, and for your feedback on mountain weather information. At the lodge, we post forecasts from Yamaten, a mountain-specific weather forecasting service, to help guests make their decisions. However, as we are not weather professionals, there are limits to the forecasts we can provide ourselves. We kindly ask that each hiker make their own final decisions based on this information. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Oct 6, 2026 / Price:16,000 JPY(Tax Included)Experiences of Mr./Ms.fum****Post Date : Oct 8, 2026 21:50:12Total4
Service: 4 Room: 3 Breakfast: 4 Dinner: 4 Bath: -
I had a very pleasant stay. I'd definitely like to go again.
From StaffWe’re so glad you had a comfortable stay. We look forward to welcoming you back to the mountains of Hakuba, in the Japanese Alps.
夕朝食付きプラン
Date of Use:Sep 21, 2026 / Price:34,000 JPY(Tax Included)
The weather was great, and we had a wonderful hike. The rooms, hallways, and restrooms were all very clean. The drying room was warm, so our clothes dried quickly—which was a big help.
We are so glad the weather was on your side for a wonderful climb. It makes our whole team happy to hear you found the rooms, hallways, and toilets clean, and that the drying room came in handy. We hope to welcome you back to the mountains of Hakuba, in the Japanese Alps.