I was glad that the dinner-only plan suited my needs. All the staff were very courteous.

The room was excellent. I’m just wondering why I didn’t receive a key? The meals were satisfying. The staff provided courteous service. I’d like to come back again.

Based on the day's availability, they kindly arranged a room change for us. All the staff were very pleasant, and we had a comfortable stay. Thank you very much.

Both the room and the restroom were clean. The staff went above and beyond—they weren’t strict about check-in times and let us check in a little early. In the morning, we had planned to take a bento box with us, but since the weather was bad, they let us eat it in the dining room and even served us tea and miso soup. I could really feel their genuine hospitality. I’d love to stay there again.

This was my first time staying here. I had a very comfortable stay. I’d like to stay here again.

I stayed for several nights, and they changed the sheets on my futon and kept everything clean. The room, bathroom, and toilet were all clean and comfortable. The meals were delicious, and the staff treated us with great care. I’d love to come back and stay here with friends, and it’s great that I can stay here even by myself. It’s also nice that Wi-Fi is available. I think it would be even better if it worked in the rooms as well.

I stayed for two nights, and on the second day, they kindly prepared a different meal just for me. The bathroom was clean and comfortable, and the shower temperature was easy to adjust. They were happy to offer advice when I asked about my mountain hike. They were very considerate, even arranging for me to share a room with someone I happened to meet.

I’m truly grateful that you accommodated my last-minute stay, and when I lost my fanny pack (containing my car keys, iPhone, and a piece of yokan), you went out of your way to help—offering advice and checking with other mountain huts. After descending the mountain, I had JAF unlock my car. When I searched for my iPhone using my iPad, I found that even though it was in Airplane Mode, it responded to my iPad and had been turned in to the police station. Apparently, only my iPhone and car keys were found on the trail; the waist pouch was missing. I was just about to head to Chiba Prefecture to retrieve my spare car key. Thank you so much for your help. With such delicious meals and comfortable rooms, I’d love to come back again. Thank you very much.

I stayed here the night before my trek through Tsugaike Nature Park and my visit to Hakuba Oike. It’s a pleasant mountain lodge where everything—from the rooms and restrooms to the entire building—is clean. The meals are delicious, too. I was also happy to have a bath available. In the private rooms with bunk beds, you can change clothes if you close the curtain. However, the lower bunk was too low, which was uncomfortable. If the beds were just a little higher (about the same height as those at Yokoo Sanso), it would be easier to sit down and stand up. The mattress was thin, and my body ached. The pillows were too high for me, so as usual, I used my insulation jacket as a pillow, but overall, I had a pretty comfortable stay. The “Hütte Anmitsu” I had on my way down two days later was delicious!